Cannondale Synapse Neo Allroad 2 Electric Gravel Bike

  • Class 3
  • Up to 400 Wh
  • 21-28 mph

SVT Score, Lower

Versus
3.8
SVT SCORESRead review

A carbon e-gravel bike with a Bosch Sprint motor, a 400 Wh battery, GRX 2×12 gearing and tubeless 40 mm tires.

$6,049

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SKU: C67134U10LG Category: Brand:

Usability

3.8 out of 10
  • Searched: Intertek Certipedia UL SGS TÜV SÜD CPSC Health Canada
  • Record: Intertek ETL, ANSI/CAN/UL-2849 (Electrical Systems for eBikes), drive system, none: Bosch eBike system lines (Active Line, Active Line Plus, Cargo Line, Performance Line, Performance Line Speed, Performance Line CX, Performance Line Sport, Performance Line SX, Performance Line Sprint, ...); no bike named, ROBERT BOSCH LLC - Foothill Ranch, CA
  • Record: Intertek ETL, ANSI/CAN/UL/ULC-2271 (ETL Recognized, component), Lithium-ion Batteries for eBike, Bosch part nos. 0 275 007 5xx / EB12100xxx (no bike named; pack part number on the row not read), ROBERT BOSCH LLC - Foothill Ranch, CA
Better on verificationSpecialized Turbo Creo 2 Comp E5 gravel e-bike$5,099.99Scores 6.0

Strengths

  • Fast pedal assist on open roads
  • Tubeless-ready gravel tires
  • Wide gear range for climbs
  • Colour display with app lock

Drawbacks

  • No lights or fenders fitted
  • Small brake rotors
  • Weight not published
  • Rigid fork on rough gravel
  • Small battery for long rides
Verdict

A fast e-gravel bike for long road rides, but no lights or fenders

Social score

5.0 out of 10
RedditBrand-level4 out of 10
  • r/eMountainBike: Moterra SL owners report E914 shutdowns and battery-to-motor wiring faults, fixed by drive swaps under warranty (Oct 2025 to Sep 2026)
  • r/cannondale, an unofficial 12K-member subreddit not linked by the store, shows mostly non-electric bikes (Oct 2026)
GoogleBrand-level6 out of 10

Blister praised the Moterra 3's range and alloy build but found it heavy on slow ledges (Mar 2026); unit source not stated|The Loam Wolf found the Moterra LT1 plush but heavy at 57.2 lb (May 2026)|Freshly Charged called the FlyingV the most refined e-bike it has ridden (Apr 2026)

YouTubeNot scored

The YouTube pool is blank: the tester videos found (The Loam Wolf on the Moterra LT, Freshly Charged on the FlyingV) repeat written reviews counted in the Google pool, and the others come from dealers or riders lent a bike by Cannondale (October 2026).

AmazonNot scored

The Amazon pool is blank: the Amazon results for Cannondale are parts, accessories and other makers' e-bikes, and none of the listings found is a Cannondale e-bike (October 2026).

User reviewsNot scored

The retailer pool is blank: REI's listing for the Synapse Neo Allroad 2 shows five reviews, and none of Walmart, Best Buy, Target, Costco, Dick's Sporting Goods, Home Depot and Lowe's lists it (October 2026).

Trustpilot

On Trustpilot, www.cannondale.com scores 2.4 from 147 reviews, 11% five-star and 74% one-star, on a page the company has claimed and does not use to invite reviews (October 2026).

Track record
  • BBB rates Cycling Sports Group, Inc. of Wilton F, not accredited, with 7 complaints in the last three years (October 2026).
  • A search of CPSC and Health Canada in October 2026 found no recall of a current Cannondale e-bike or e-bike battery.
  • The one CPSC recall of a Cannondale e-bike, in March 2023, covered about 75 model-year 2022 Tesoro Neo X Speed bikes shipped with European brake-lever setup.
Not countedExcluded

Not counted in any pool: the ratings and reviews on the brand's own site, its YouTube channels and social pages, and dealer pages.

Specs

  • TypeCommuter
  • E-Bike ClassClass 3
  • BatteryUp to 400 Wh
  • MotorMid-drive
  • Top Speed21-28 mph
  • BrakesHydraulic disc
  • SuspensionNone
  • FoldingDoes not fold
  • CertificationsClaimed only
  • Warranty2 Years

Not published by Cannondale: claimed range, weight and max rider load.

Not checked: The weight and range, which Cannondale does not publish

At a glance

  • GRX double chainring
  • Flared drop handlebar
  • Kickstand-ready frame

The CANNONDALE trademark is registered at the USPTO to Cycling Sports Group, Inc. Cycling Sports Group has been owned since January 2022 by Pon Holdings B.V., a Dutch mobility group.

  • Cannondale e-bikes are sold in the US by Cycling Sports Group, Inc. (dba Cannondale) of Wilton, Connecticut.
  • The brand's own US store at cannondale.com sells its e-mountain, e-urban, e-touring and e-road lines with a priced cart.
  • Each bike ordered online ships free to a local dealer in the lower 48 states, which assembles it for pickup.
  • Authorized Cannondale dealers also sell the bikes in their shops.
  • Amazon carries Cannondale parts and accessories, and none of its listings is a Cannondale e-bike sold by the brand.
  • Among major US retailers, only REI sells Cannondale e-bikes as the seller (October 2026).

The Cannondale Synapse Neo Allroad 2 is a carbon electric road and gravel bike with a Bosch Performance Line Sprint mid-drive, which Cannondale's page rates at 55 Nm, and an integrated 400 Wh Bosch Compact PowerTube battery.

It has a rigid carbon fork, Shimano GRX hydraulic disc brakes on 160 mm rotors, tubeless-ready 700 x 40c Vittoria Terreno Dry tires and a Shimano GRX 2 x 12 drivetrain with flared drop bars. A Bosch Kiox 300 colour display pairs with the Bosch app, which adds a free motor lock.

Pedal assist runs to 28 mph and there is no throttle. Lights, fenders and a rack are not fitted, and the frame takes a kickstand. Cannondale publishes no weight and no range figure for it.

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