PlatinumLEDBIOMAX GO Handheld Red Light Therapy Device

PlatinumLED is the trade name of Platinum LED Holdings LLC of Lake Mary, Florida, run by its founders Mark and Michelle Sawyer. FDA's registration lists the company as developing specifications rather than manufacturing, and E.Shine Systems Limited of China lists the BIOMAX and BIOMAX PRO panels under its own FDA registration; US customs records name E Shine and suppliers in Thailand and Malaysia. PlatinumLED sells direct from platinumtherapylights.com and pays affiliates 5 percent through a referral programme. Amazon US carries only its link-out listings for multi-panel sets, with 0 reviews, and no US retailer sells a PlatinumLED device with a review file of its own, so those two pools are blank on every row. Its Trustpilot profile reads 4.0 from 198 reviews, 151 of them in the last 12 months; PlatinumLED claimed the profile in October 2025 and invites reviews, the profile read 1.9 from 47 before it was claimed, and in September 2026 the split was 61 percent five-star against 32 percent one-star. Complaints there cover the 20 percent restocking fee, buyer-paid return freight, refused warranty claims and combative replies. The BBB holds three files on the company, rated F, F and C, none accredited, with 21 complaints in three years between them. FDA's recall database holds no PlatinumLED entry, and its adverse-event database holds two injury reports on the BIOMAX 900, from 2022 and 2026. Joovv's patent suit against Platinum LED Holdings ended in a consent judgment for Joovv in March 2023, and Mito Red Light's false-advertising suit against PlatinumLED's companies and its marketing contractor closed in September 2023. The review widget on platinumtherapylights.com is first-party and counts in no pool, nor does PlatinumLED's own YouTube channel, and Fuel Health & Wellness counts in no pool because the channel carries Mito and Kineon codes. Every PlatinumLED device carries a 3-year warranty for its original buyer. LED panels may be returned within 60 days less a 20 percent restocking fee and return shipping, a panel counts as open box once delivered, and stands and accessories are final sale. On this row three pools are populated, all at brand level, because no owner or tester has covered the GO yet; each reads PlatinumLED's panels, a point lower.