Urtopia Carbon Fusion Pro Step-Through Electric Bike

  • Class 2
  • 401-600 Wh
  • 61-80 mi claimed
  • 301-350 lb max load

SVT Score, Mid

Versus
4.8
SVT SCORESRead review

A carbon step-through with a 60 Nm hub motor, front suspension, puncture-resistant 29 in tires and room for a second battery.

$1,999

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SKU: BCUP-01-OY-M-US Category: Brand:

Usability

4.8 out of 10
  • Option: external 352.8 Wh battery ($349.00)
  • Option: spare main battery ($449.00)
Better on batteryAventon Level 4 ADV Commuter EbikeThe Level 4 ADV carries an 800 Wh battery. $2,799Scores 7.0
  • Searched: UL Certipedia Intertek SGS TÜV SÜD CPSC Health Canada
  • Record: UL Product iQ, ANSI/CAN/UL 2849 (QGNS, Electrical Systems for E-Bikes), ECUP, Jiaxing Zhelun Tech Co.,Ltd.
Better on verificationAventon Level 4 REC Commuter EbikeUL certifies this model to UL 2849 under certificate UL-US-2557601-3. $1,999Scores 6.0
  • Frame: two years on frame and fork

Strengths

  • Stable ride on big tires
  • Front suspension softens rough roads
  • Rack and fenders come fitted
  • Puncture-resistant tires
  • Optional second battery extends range

Drawbacks

  • Heavy to lift
  • No GPS or app lock
  • Paint finish scratches easily
  • Unlocked speed sits above its Class
Verdict

A comfortable step-through for long rides, but heavy and no anti-theft

Social score

6.0 out of 10
Reddit7 out of 10
Liked
  • light for its size
  • stable ride
Complaints
  • paint scratches
  • no anti-theft
Read the full summary

r/ebikes: an owner with 400 miles finds it lighter than aluminum bikes and stable on its 29 in wheels, but the paint scratches easily and the software lacks anti-theft (Aug 2026)

GoogleBrand-level5 out of 10

Consumer Reports (buys its units) rates the Carbon 1 Pro a very good choice but notes twitchy steering and about 16 miles at full assist (May 2025)|Forum owners report trouble-free use of the Joy and like the Fold 1's light weight (Sep 2025)

YouTubeBrand-level6 out of 10

TailHappyTV (Urtopia affiliate link) rates the Fusion GT the lightest dual-motor e-bike he has tried (Jan 2025)|photoshopCAFE (unit offered by Urtopia) calls the Joy Ultra a fun ride for the price (Dec 2025)

AmazonNot scored

The Amazon pool is blank: the URTOPIA e-bike listings found there were unavailable and showed no seller (October 2026).

User reviewsNot scored

The retailer pool is blank: the Fusion Pro (step-through) is listed at Walmart only through the third-party seller MaxStrata LLC, with 0 reviews; Best Buy, Target, Costco, REI, Home Depot and Lowe's do not carry it, and Dick's Sporting Goods' site was unavailable when read (October 2026).

Trustpilot
  • On Trustpilot, newurtopia.com rates 4.5 from 146 reviews, with 82% five-star and 10% one-star, and the page is claimed (October 2026).
  • The Trustpilot reviews read carry the unprompted label.
Track record
  • The BBB rates New Urtopia USA LLC F and does not accredit it, after 5 complaints in three years (October 2026).
  • Searches of CPSC and Health Canada found no recall of an Urtopia e-bike or battery (October 2026).
Not countedExcluded

Not counted in any pool: Urtopia's own store reviews, its YouTube channel, its Facebook page and group, the r/urtopiaebike subreddit where the brand account posts, and its affiliate links.

Specs

  • TypeCommuter
  • E-Bike ClassClass 2
  • Battery401-600 Wh
  • MotorHub
  • Top Speed21-28 mph
  • Claimed Range61-80 mi
  • Weight41-55 lb
  • Max Rider Load301-350 lb
  • BrakesHydraulic disc
  • SuspensionFront
  • FoldingDoes not fold
  • CertificationsClaimed only
  • Warranty2 Years

Not checked: The model code on the manual or label

At a glance

  • 0 to 60 degree stem
  • Shimano 8-speed
  • Kenda 29 x 2.05 in tires
  • Four colours at one price
  • The brand is owned by New Urtopia Holdings HK Limited of Hong Kong.
  • The US URTOPIA trademark for bicycles and electric bicycles is registered to Shenzhen Youtu Zhixing Tech Co., Ltd. of Shenzhen, China.
  • Target and Lowe's (through New Urtopia USA LLC) list the Urtopia Carbon 1 Pro, and Walmart carries three Urtopia models only through the third-party seller MaxStrata LLC; Best Buy, Costco, REI and Home Depot do not sell Urtopia e-bikes (October 2026).
  • Urtopia e-bikes are sold in the US by New Urtopia USA LLC, a Delaware company listed by the BBB at an Irvine, California address.
  • Urtopia sells an all-carbon e-bike range, from folding bikes to two-motor step-throughs, through its own online store and through local bike shops it lists as dealers.
  • An URTOPIA brand store exists on Amazon, but its e-bike listings showed no seller and were unavailable in October 2026.
  • The store offers a 14-day trial for returns.

The Urtopia Carbon Fusion Pro is a carbon-frame step-through e-bike with a removable 36 V, 14.7 Ah Samsung or LG battery of 529.2 Wh and a 500 W rear hub motor rated at 60 Nm of torque (720 W peak).

The maker labels it Class 2 by default and Class 3 once unlocked: a throttle runs to 20 mph and pedal assist to 20 mph, or 25 mph unlocked. It has Tektro hydraulic disc brakes with motor cut-off, a 60 mm aluminum suspension fork and puncture-resistant Kenda 29 x 2.05 in tires.

The maker lists 55 lb for the bike and 52.9 lb with the battery but without accessories, and a 330 lb total payload. It has a colour LCD with USB, a front light, a fender-mounted tail light and a Shimano 8-speed drivetrain, and it is rated IP65.

The maker claims up to 72.5 miles of range, or 120 miles with the optional 352.8 Wh external battery, which sells for $349.00. Fenders, a kickstand, lights and a rear rack come in the box. It is one size in four colours at one price. A spare main battery sells for $449.00.

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