Swagtron UrbanCruise Moped-Style Electric Bike

174th of 301 we've scored in Electric Bikes

174th of 301 in E-Bikes

Swagtron UrbanCruise Moped-Style Electric Bike

Class 3
601-800 Wh
41-60 mi claimed
301-350 lb max load

SVT Score, Mid

Usability6.1/10Social4.3/10The SVT Score is placed on its category's range

Versus

SVT SCORESRead review

A Class 3 cafe-racer e-bike with a bench seat, dual suspension, hydraulic brakes and a removable 749 Wh battery, but heavy at 81 lb.

$1,300

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SKU: SEB04 Category: Electric Bikes Brand: Swagtron

Usability

6.1 out of 10

Battery6748.8 Wh (48 V, 15.6 Ah) on the moped-style ladder

Motor7750 W nominal rear hub, torque not published (band)

Peak: 1,000 W claimed, not scored

Ride Hardware6hydraulic discs front and rear, front fork, rear coil-over shocks

Not published: fork travel, rotor size, sensor type and tire puncture protection

Weight581 lb with the battery, the heavier of two brand figures

Conflict: earlier Swagtron articles give 62 lb

Features4removable battery, front and rear lights, throttle

Display: LCD with cruise control, not colour or app-linked

Better on featuresHeybike Saturn e-bikeA removable battery. $1,199Scores 9.0

Verification8Certipedia CU 72505051 (Swagtron) and SGS SGSNA/25/SZ/00576 both name SEB04, UL 2849

Searched: Certipedia SGS Intertek UL TÜV SÜD CPSC Health Canada
Record: TÜV Rheinland Certipedia, ANSI/CAN/UL 2849:2022A, SEB04, Protron Products, LLC. d.b.a Swagtron®
Record: SGS, UL 2849 (SGS Listed Mark, Electric bike), SEB04 (row lists D3, D5, Rogue, V8, SEB04), Dongguan Wind Horse New Energy Technology Limited

Warranty & Support

Terms: one year or ninety days as named in the manual, batteries excluded as wear items

Strengths

Smooth ride over rough pavement
Battery lifts out to charge indoors
Quick pace for city traffic
Bench seat built for comfort
Strong hydraulic braking at both ends

Drawbacks

Heavy to lift up stairs
Torque figure not published
No rack fitted for carrying cargo
Weak brand support record
Warranty term not stated for this model

Verdict

A comfy class 3 cruiser for city streets, but heavy to lift

Social score

4.3 out of 10

RedditBrand-level5 out of 10

r/ebikes owners weighing the earlier Swagtron EB-5 folding bike liked its price and larger frame and found a tube change took about 15 minutes; the thread predates the UrbanCruise (Jan 2019)

GoogleBrand-level3 out of 10

OutdoorGearLab (bought unit) scored the earlier Swagcycle EB5 Plus 50 of 100: light and very portable, twitchy and short on range (Oct 2022)|Consumer Reports (bought unit) found the EB5 Pro Plus had few good qualities beyond its light weight (Nov 2021)

YouTubeBrand-level5 out of 10

Best Electric (Amazon affiliate link in the description, unit source not stated) reviewed the earlier Swagcycle Pro as a usable last-mile e-bike (Nov 2019)

AmazonNot scored

The Amazon pool is blank: the search turned up only older Swagtron e-bikes on Amazon, none of the UrbanCruise (October 2026).

User reviewsNot scored

No major US retailer currently sells Swagtron e-bikes or scooters as the seller; Walmart carries a few Swagtron listings only through marketplace sellers, and Best Buy, Target, Costco, Lowe's, Home Depot, REI and Dick's Sporting Goods list none (October 2026).

Trustpilot

Trustpilot shows 2.5 out of 5 from 2,185 reviews, 49% five-star and 26% one-star, on a claimed page with two reviews in the last twelve months (October 2026).

Track record

BBB lists Swagtron of South Bend, Indiana as not accredited and not rated because it is out of business, with 51 complaints in three years (October 2026).
The BBB search by the Vernon, California operator turned up no separate page (October 2026).
CPSC warned consumers in October 2024 to stop using the Swagtron SG-5 Swagger 5 Boost scooter after a recall request went unanswered.
Walmart recalled the same scooter through CPSC in February 2025.
The Swagway X1 hoverboard was recalled through CPSC in July 2016 and through Health Canada in August 2016.
None of these recalls names a current Swagtron e-bike or scooter (searched October 2026).

Not countedExcluded

Not counted in any pool: the ratings on Swagtron's own site, its blog and social accounts, and its TEAM SWAGTRON creator posts and codes.
The retailer pool is blank: no major US retailer lists the UrbanCruise.

Specs

TypeMoped-Style
E-Bike ClassClass 3
Battery601-800 Wh
MotorHub
Top Speed21-28 mph
Claimed Range41-60 mi
Weight71-85 lb
Max Rider Load301-350 lb
BrakesHydraulic disc
SuspensionFull
FoldingDoes not fold
CertificationsUL 2849 listed

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Not stated by Swagtron: warranty.

Not checked: The warranty term, fork travel and rotor size, not published

At a glance

7-speed drivetrain
Caged round headlight
20 x 4 in fat tires
6 to 7 hour charge

Company

Protron Products, LLC of Vernon, California operates that store under the Swagtron name.
Protron Holdings LLC of New York, New York holds the current US registration of the SWAGTRON mark for motorized scooters.
Zake IP Holdings, LLC of South Bend, Indiana, the owner behind the earlier Swagtron hoverboards and scooters, still holds an older SWAGTRON registration.

Where it sells

Swagtron sells its electric bikes and scooters in the US through its own store at swagtron.com.
The store ships from a US warehouse to the contiguous 48 states only.
The store sells a short range: one bench-seat e-bike and two folding scooters, plus apparel.
Walmart's only Swagtron e-bike is a different folding model sold by a third-party seller, and Best Buy, Target, Costco, Lowe's, Home Depot, REI and Dick's list no Swagtron e-bikes (October 2026).

Description

The Swagtron UrbanCruise is a cafe-racer-styled electric bike with a long padded bench seat, a 48 V, 15.6 Ah removable battery and a 750 W rear hub motor (1,000 W peak; torque not published). 48 V × 15.6 Ah works out to 748.8 Wh.

It has hydraulic disc brakes front and rear, a front suspension fork, red coil-over rear shocks and 20 x 4 in fat tires; fork travel and rotor size are not published. Swagtron sells it as a Class 3 bike with pedal assist to 28 mph, with a thumb throttle, cruise control, a 7-speed drivetrain and an LCD display.

The product page prints no weight; Swagtron's own articles give 81 lb with the battery installed, and earlier articles give 62 lb. It is rated for a 330 lb payload and has a caged round headlight, a taillight and fenders. The maker claims 60+ miles of range on pedal assist and a 6 to 7 hour charge.

It ships from a US warehouse in Vernon, California, to the contiguous 48 states.