Hiboy EX11 Full Suspension Fat Tire Electric Bike

30th of 57 we've scored in Electric Bikes

30th of 57 in E-Bikes

Hiboy EX11 Full Suspension Fat Tire Electric Bike

Class 3
801-1,000 Wh
Over 80 mi claimed
301-350 lb max load

SVT Score, Mid

Usability5.8/10Social5.0/10The SVT Score is placed on its category's range

Versus

SVT SCORESRead review

A full-suspension fat-tire e-bike with an 864 Wh removable battery, a 90 Nm torque-sensing motor and hydraulic brakes, at close to 100 lb.

$1,300

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SKU: EX11-CML-20070015 Category: Electric Bikes Brand: Hiboy

Usability

5.8 out of 10

Battery5864 Wh (48 V, 18 Ah) on the fat-tire ladder

Option: spare battery sold separately ($275.00)

Motor690 Nm rear hub with torque sensor

Peak: 880 W on the store, 1,500 W in the manual, not scored

Ride Hardware9dual-piston hydraulic discs, 180 mm rotors, 80 mm fork, rear suspension, torque sensor, puncture-resistant tires

Weight199.2 lb, past the heavy end of the fat-tire ladder

Load: 330 lb in the manual, 300 lb in the store spec table

Better on weightHeybike ALPHA e-bike$1,299Scores 7.0

Features8removable battery, lights, colour display, throttle, rack and fenders, IP65 battery and motor

IP: manual lists IPX5 battery and motor, store lists IP65 and an IPX7 controller

Verification6UL certificate UL-US-2349757-2 names EX11; listed under Freeman IT QGNS.E535406

Searched: UL Solutions certificate (brand-hosted) UL Certipedia Intertek SGS TÜV SÜD CPSC Health Canada
Record: UL Solutions certificate (brand-hosted), ANSI/CAN/UL 2849:2022A, EX10, EX11, EX12, EX6, EX6F, EX9, Freeman IT Limited
Record: UL Solutions certificate (brand-hosted), ANSI/CAN/UL 2849:2022A, EX11, M4, F4, E2, EM2, RS5, RM7, RS5 PRO, RM7 PRO, Freeman IT Limited
Record: UL Product iQ, ANSI/CAN/UL 2849:2022A, EX11, Shenzhen Freeman IT Limited

Warranty & Support3one year on battery and motor

Better on warranty & supportAventon Aventure 3 Fat Tire EbikeThe battery. $1,999Scores 5.0

Strengths

Torque sensor gives natural assist
Hydraulic brakes with large rotors
Puncture-resistant fat tires
Rack and fenders come fitted
Full suspension smooths rough roads

Drawbacks

Very heavy to lift or carry
Fork is short for real trails
Load rating stated two ways
No turn signals or app
Only one year on battery and motor

Verdict

A comfortable full-suspension fat bike for long rides, but very heavy

Social score

5.0 out of 10

RedditBrand-level4 out of 10

r/ebikes threads on Hiboy e-bikes (Oct 2023 to Jun 2026) mix praise for speed, hill power and free replacement parts with brake, error-code and motor complaints on P6 and EX6 units

GoogleBrand-level5 out of 10

Momentum (Nov 2024), The Gadgeteer (Hiboy sample, Sep 2023) and MakeUseOf (Jun 2023) rated the EX6 and P6 as good-value entry e-bikes, with motor lag or weak brakes as the main reservations

YouTube7 out of 10

Liked

full-suspension comfort
torque-sensor assist
28 mph on pedal assist

Complaints

large and heavy to own

Read the full summary

DONSLIFE (bike provided by Hiboy, discount code, stated) rode the EX11 on pavement, gravel, grass, hills and at night and found the full suspension comfortable but the bike large and heavy (Aug 2026)|MastaBika (coupon code, stated) reached 28 mph on pedal assist with the throttle held to 20 mph and praised the suspension and torque-sensor feel (Mar 2026)

AmazonBrand-level4 out of 10

Hiboy Direct sells e-bikes on Amazon US; its EX6F listing averages 4.0 from 14 ratings with 24% one-star (Oct 2026); the EX6 and EX9 listings are sold by Amazon.com

User reviewsNot scored

The retailer pool is blank: none of the retailers read lists the EX11; Best Buy, Walmart, Costco, Sam's Club, Home Depot, Lowe's and Dick's were read; Target's site was behind a bot check (October 2026).

Trustpilot

On Trustpilot, hiboy.com holds 4.8 from 2,379 reviews, 88% five-star and 5% one-star, on a claimed profile that invites customers to review (October 2026).

Track record

BBB lists Hiboy Intelligent Inc of Glendora, California, as not accredited with an F rating and 10 complaints closed in the last three years (October 2026).
Searches of CPSC and Health Canada found no recall or warning naming a Hiboy scooter, e-bike or battery (October 2026).

Not countedExcluded

Not counted in any pool: Hiboy's own store reviews and Q&A, its YouTube, Facebook and TikTok channels, its affiliate and referral programs, and reviews collected through its store invitations.

Specs

TypeFat Tire
E-Bike ClassClass 3
Battery801-1,000 Wh
MotorHub
Top Speed21-28 mph
Claimed RangeOver 80 mi
WeightOver 85 lb
Max Rider Load301-350 lb
BrakesHydraulic disc
SuspensionFull
FoldingDoes not fold
CertificationsUL 2849 listed
Warranty1 Year

Show 7 moreShow fewer

At a glance

Spare battery $275
Charges in 9 to 10 hours
Shimano 1x7 drivetrain
Rack holds 55 lb

Company

The HIBOY trademark is registered to Freeman Investment Holding Limited of Shenzhen, China.
Hiboy's contact page gives its headquarters only as "CA, USA".

Where it sells

Hiboy electric scooters and e-bikes are sold in the US on the brand's own store, hiboy.com.
Hiboy also sells through its Amazon brand store.
Its scooters also appear at US retailers including Best Buy and Walmart.
Hiboy sells a range that runs from adult e-bikes and seated scooters to kids' dirt bikes.
Best Buy sells a handful of Hiboy scooters and e-bikes directly, Costco sells the U2 Pro, and Walmart carries the range through the brand's own Hiboy Store, while Sam's Club, Home Depot, Lowe's and Dick's showed no Hiboy rides (October 2026).

Description

The Hiboy EX11 is a full-suspension fat-tire e-bike with a removable 48 V, 18 Ah battery of 864 Wh and a 750 W rear hub motor rated 90 Nm of torque, with a torque sensor. The store lists 880 W peak and the manual lists 1,500 W maximum power; neither is scored.

It has dual-piston hydraulic disc brakes with 180 mm rotors, an 80 mm lockout dual-crown fork, a 4-link rear suspension and 26 x 4.0 in puncture-resistant tires with reflective sidewalls.

It weighs 99.2 lb and measures 76.9 x 27.2 x 43.3 in; the manual rates it for 330 lb in total, while the store spec table says 300 lb, and the rear rack carries 55 lb. Speed is set to 20 mph from the factory, and a display setting lets pedal assist reach 28 mph; the throttle stays at 20 mph.

The maker claims up to 100 miles on pedal assist and 53 miles on throttle with a 165 lb rider, measured at a steady 15.5 mph on flat ground. It has a 3.5 in colour display, front and rear lights, fenders, a Shimano 1x7 drivetrain and a 9 to 10 hour charge, and riders must be 16 or older.

The box holds the bike, charger, pedals, two battery keys, tools and the manual. Chameleon and Navy Blue sell at the same price, and a spare battery sells for $275.00.