Heybike Saturn Moped-Style Electric Bike

SVT Score, Mid

Versus
6.6
SVT SCORESRead review

A moped-style e-bike with a 956.8 Wh battery, a 95 Nm motor and full suspension, but 103 lb and unlockable well past class limits.

$1,199

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SKU: HB1SaturnUSBK1A Category: Brand:

Usability

6.6 out of 10
  • Option: Dual Battery version, 1,913.6 Wh, $1,499.00
  • Option: Dual Battery version 115 lb
  • Load: 330 lb payload (manual)
  • Searched: Certipedia UL Intertek SGS TÜV SÜD CPSC Health Canada
  • Record: TÜV Rheinland Certipedia, ANSI/CAN/UL 2849:2020 R12.22, Saturn, GALAXY MOBILITY INC
  • Record: UL Product iQ, UL 2849 (QGNS, Electrical Systems for E-Bikes), (holder file; guest view shows no model), Galaxy Mobility Inc
  • Record: UL Product iQ, UL 2271 (BBCA, Batteries for Use in Light Electric Vehicles - Component), (guest view shows no model), Heybike INC
  • List: $1,199.00 at heybike.com
  • Pack: Saturn combo (two bikes) $2,698.00 or $2,998.00

Big battery moped bike, but very heavy

  • What it is: a full-suspension moped-style e-bike with a large removable battery
  • The trade-off: plush and long-legged, but very heavy
  • Look elsewhere for: lifting onto a car rack

Strengths

  • Long travel front fork with rear springs
  • Strong low-speed pull
  • Rack, fenders and mirrors included
  • Complete lighting with turn signals

Drawbacks

  • Very heavy to move and store
  • Cadence-only pedal assist
  • Speed unlocks beyond e-bike class limits

Social score

5.3 out of 10
RedditBrand-level3 out of 10

r/ebikes owners in a Heybike feedback thread report slow email support, $200 to $300 shipping charges for warranty parts and delivery delays (Jul 2024)|Other owners in the same thread report trouble-free bikes and quick free parts (Jul 2024)

Google7 out of 10
Liked
  • plush suspension
  • long range
  • strong power
Complaints
  • very heavy
Read the full summary

RiderGuide (runs an affiliate code for Heybike, stated) rode 51.5 miles on the dual-battery Saturn in top assist with hill tests and praised the plush ride (Jun 2026)|The same test called the 103 to 115 lb weight a storage problem (Jun 2026)

YouTubeNot scored

The YouTube pool is blank: the tester videos found for these models are featured on Heybike’s own product pages, and none read states how its unit was obtained (October 2026).

AmazonBrand-level6 out of 10

Heybike brand-store listings on Amazon show 4.4 stars on 342 ratings for the Cityscape 2.0, 4.5 on 12 for the Ranger 3.0 Pro and 3.7 on 9 for a Mars 2.0/3.0 listing (Oct 2026)

User reviewsNot scored

The retailer pool is blank: no Heybike listing found at Walmart, Best Buy, Target, Costco, Dick’s, REI, Home Depot or Lowe’s shows ten readable native reviews of one model (October 2026).

Reviews

Trustpilot shows 4.1 stars on 1,782 reviews, 73% five-star and 15% one-star, on a claimed page that invites customers to review (October 2026).

Track record
  • The BBB rates Heybike, Inc. F and does not accredit it, with 75 complaints closed in the last three years (October 2026).
  • A second BBB listing, for HeyBike in Ontario, California, is also rated F with 51 complaints in three years (October 2026).
  • CPSC and Health Canada searches for Heybike e-bikes and batteries found no recall or warning (October 2026).
Not countedExcluded
  • Not counted in any pool: Heybike’s own store reviews, its YouTube channels, Facebook pages and groups, dealer pages, and affiliate or ambassador content.
  • The retailer pool is blank: no Saturn listing was found at Walmart, Best Buy, Target, Costco, Dick’s, REI, Home Depot or Lowe’s (October 2026).
Brand-level

4.1 on Trustpilot, sold Direct, on Amazon and at Walmart

Specs

  • TypeMoped-Style
  • E-Bike ClassClass 1-3 selectable
  • Battery801-1,000 Wh
  • MotorHub
  • Top Speed36-45 mph
  • Claimed Range41-60 mi
  • WeightOver 85 lb
  • Max Rider Load301-350 lb
  • BrakesHydraulic disc
  • SuspensionFull
  • FoldingDoes not fold
  • CertificationsUL 2849 listed
  • Warranty2 Years

At a glance

  • Rear view mirrors included
  • Motor cut-off brake levers
  • Charger 58.8 V, 3 A
  • Heybike, Inc. is based in San Francisco, California.
  • Heybike names no parent company on heybike.com, and Tracxn lists it as a California company led by its co-founders.
  • Heybike e-bikes are sold in the US by Heybike, Inc., which issues the brand’s US warranty.
  • Heybike sells its folding fat-tire, moped-style, mid-drive and commuter e-bikes on its own US store at heybike.com, through a Heybike brand store on Amazon, at Best Buy and through dealers.
  • Heybike sells on Walmart as its own marketplace seller, Heybike Direct.

The Heybike Saturn is a moped-style fat-tire e-bike with a 1,000 W rear hub motor (1,800 W peak) rated 95 Nm of torque, a cadence sensor and a 52 V, 18.4 Ah removable battery of 956.8 Wh.

It has 2-piston hydraulic disc brakes with 180 x 2.0 mm rotors and motor cut-off, a 140 mm hydraulic fork, 55 mm of rear spring suspension and 20 x 4.0 in tires.

A colour TFT display, the Heybike app, a twist throttle, a headlight with horn, a brake taillight with turn signals, fenders, a rear rack and mirrors come with it, and the manual rates it IPX5.

The manual lists 103 lb, a 330 lb load, a 40 mph maximum speed and 50 miles on PAS 1, while the store page says 28 mph unlockable to 40 mph. A Dual Battery version (1,913.6 Wh, 115 lb) sells for $1,499.00. A two-bike Saturn combo lists at $2,698.00 (single plus dual) or $2,998.00 (two duals).

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