QureNeck & Décolletage LED System

4.9
Usability4.3Social5.5

35th of 37 we've scored in LED Face & Neck Masks

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4.3
SVT SCORESRead review

Neck and chest panel, 55 dual-chip LEDs at 633/830 nm, 10 minutes; FDA lists it as 510(k)-exempt, with no clearance.

$299

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SKU: Q-NCK-DCLTG-V3 Category: Brand:

Usability

Usability

Usability Score
Listed With FDA, Never Cleared

The Neck & Décolletage System is a flexible LED panel for the neck and upper chest with 55 dual-chip LEDs at 633 and 830 nm, run in fixed 10-minute sessions from a clip-on battery controller. FDA's registration database lists it only under Shenzhen Light Tree Ventures' 510(k)-exempt infrared-lamp listing and no 510(k) describes it, so it scores 2 on verification, and Intertek's directory carries no listing for it. Qure publishes no output figure, no measurement has been published, so light output is not scored, and Qure names no material for it. Owners and testers like the Velcro straps and the clip-on controller, which lets them move about during a session, while one Reddit owner reports a unit that died at about 18 months and one Amazon owner a unit that failed within two months. It is $299 on qureskincare.com and $284 on Amazon, before an $85 Amazon coupon.

PROS
  • 55 dual-chip LEDs at 633 and 830 nm
  • Clip-on controller; can be worn while moving about
  • 10-minute session that stops on its own
  • Velcro straps adjust the fit
CONS
  • No 510(k); FDA lists it only as a 510(k)-exempt device
  • No output figure published
  • 1-year warranty; the 1-year extension is $29
  • The power button and timer are the only controls
  • Failures reported at two and at 18 months

The Qure Neck & Décolletage System is a flexible LED panel for the neck and upper chest with 55 dual-chip LEDs at 633 nm red and 830 nm near-infrared, held on with Velcro straps and run from a clip-on battery controller. A press of the controller's button runs a fixed 10-minute session, and Qure gives a 4-hour charge over USB-C. Qure covers it for 1 year, with a 1-year extension sold for $29 and a 30-day money-back guarantee on qureskincare.com orders.

Social Scores

Social Scores

Social Score
Brand-level

Qure is the skincare and device brand of Qure Skincare Pty Ltd of Sydney, Australia, which also trades in the US as Qure Skincare LLC and sells its light devices through qureskincare.com, its own Amazon store and Revolve. The devices are made by Shenzhen Kaiyan Medical Equipment and exported through Light Tree Ventures, whose Dutch arm holds the face mask's 510(k), K230042, and publishes the Qure app. Qure holds 4.5 from 1,614 Trustpilot reviews on qureskincare.com, split 80 percent five-star against 13 percent one-star, with 795 posted in the last 12 months; Qure claimed the profile in February 2024, Trustpilot marks the company as asking customers for reviews, and it replies to 97 percent of negative reviews, typically within a week. Its recent one-star reviews describe LED masks that failed soon after the one-year warranty and were met with a $100 credit, parcels held in customs and a price that changed at checkout. The BBB holds no file for Qure Skincare, and SiteJabber holds a single one-star review of a mask that failed just outside its warranty. FDA's recall and adverse-event databases hold no entry for any Qure device. The one federal suit on record, Filterbaby LLC v. Inspire Brands Group Pty Ltd. (D. Md. 2024), names Qure Skincare Pty Ltd and Qure Skincare LLC in a copyright claim. Qure gives free units and referral codes to creators, its advisers Dr Muneeb Shah and Dr Luke Maxfield of the Doctorly channel appear in its marketing, and Amazon has offered its mask, neck device and helmet free to Vine reviewers; the review widget on qureskincare.com counts in no pool. Orders on qureskincare.com carry a 30-day money-back guarantee from receipt, with return shipping and a $10 fee taken from the refund, and Qure's warranty policy gives every device a one-year limited warranty. No US retailer holds a native review file for a Qure device: Revolve sells the mask, the neck device and the helmet with no reviews, and Sephora, Nordstrom and Ulta do not carry Qure, so the retailer pool is blank. On this row four pools are populated, and Qure sells the device under two Amazon listings, B0CVZSGTBC and B0FVM3QC1X, whose separate files are read together.

Additional information

Specification: Qure Neck & Décolletage LED System

Red Light Therapy Specifications
Device Type

Neck and chest mask

Wavelengths

Near-infrared (800-880 nm), Red (620-680 nm)

Irradiance Claimed

Not published

Irradiance Measured

Not measured

FDA Status

Registered or listed only

Safety Listing

None verifiable

Power Source

Battery

Session Length

5-10 min

General Specifications
Warranty

1 Year

Dimensions

Not published

Weight

Not published

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