Fiido C21 Gravel and City Electric Bike

  • Class 1
  • Up to 400 Wh
  • 61-80 mi claimed
  • 251-300 lb max load

SVT Score, Mid

Versus
4.0
SVT SCORESRead review

A 38.6 lb urban gravel e-bike with a torque sensor, nine gears and hydraulic brakes, but a small fixed battery.

$1,099

We may earn a commission if you buy through this link. It never affects our scores. How this works

SKU: C21-55B-US Category: Brand:

Usability

4.0 out of 10
  • Searched: TÜV SÜD attestation (Fiido-hosted; TÜV SÜD not searched: no control) Certipedia UL Intertek TÜV SÜD CPSC Health Canada SGS
  • Record: TÜV SÜD attestation (Fiido-hosted; TÜV SÜD not searched: no control), EN 15194:2017 Clause 4.2.15 only, C21, C22, Shenzhen Fiido Technology Development Co., Ltd.
Better on verificationTenways CGO600 Pro$1,599Scores 6.0
  • Option: Extender version with extra battery and rear rack ($1,419.00)
  • Pack: range extender battery, 208.8 Wh, $249.00

Strengths

  • Light to carry up stairs
  • Torque sensor gives smooth natural assist
  • Puncture-proof knobby tires for gravel
  • Lights and fenders come in the box

Drawbacks

  • Small battery limits range
  • Battery is fixed in the frame
  • Low torque on steep climbs
  • No rack without the extender bundle
  • Frame sizing runs tall for some owners
Verdict

A light, fun gravel commuter, but short on battery and power

Social score

6.5 out of 10
Reddit6 out of 10
Liked
  • acceleration
  • shifting
  • brakes
Complaints
  • frame sizing
  • winter range
  • return costs
Read the full summary
  • r/ebikes: a 110 kg rider's 1,000 km Nordic commuting review praises acceleration, shifting and brakes, but the L frame sat too tall and support offered only a 50 euro discount (May 2025)
  • r/ebikes: a first-time owner is happy with the C21 but finds winter range shorter than hoped (Jan 2024)
Google7 out of 10
Liked
  • light weight
  • fun ride
Complaints
  • fixed battery
  • rack sold separately
Read the full summary

T3 found the C21 a fun, light gravel-style bike that cuts some corners (unit source not stated, Aug 2024)|Electroheads gave it four stars, faulting the fixed battery and a rack sold separately (affiliate link to Fiido, Apr 2026)

YouTubeNot scored

The YouTube pool is blank: the reviews found (GSMaholic on the C11 Pro, VDS Rides N' Ramble on the M1 Pro, BikeRide on the Nomads) do not say how the bike was obtained (October 2026).

AmazonNot scored

The Amazon pool is blank: the search of Amazon US found no listing of these bikes sold by Fiido or an official Fiido store (October 2026).

User reviewsNot scored

The retailer pool is blank: none of Walmart, Best Buy, Target, Costco, Dick's Sporting Goods, REI, Home Depot and Lowe's lists it (October 2026).

Trustpilot
  • On Trustpilot, fiido.com holds a TrustScore of 3.8 from 5,543 reviews, with 66% five-star and 21% one-star (September 2026).
  • Fiido claimed that Trustpilot page in March 2022 and invites its customers to review.
Track record
  • A BBB search for Fiido in Hong Kong returned no business listing (October 2026).
  • Searches of CPSC and Health Canada recalls found none for a Fiido e-bike, scooter or battery (October 2026).
  • Fiido itself recalled and upgraded 2,989 Fiido X folding bikes for frame breakage in April 2022, outside any CPSC action.
  • The UK's Office for Product Safety and Standards recalled a travel adapter supplied with the Fiido T1 Pro in October 2024.
Not countedExcluded

Not counted in any pool: the ratings on the brand's own site, Fiido's YouTube channels and Facebook groups, and creator or affiliate links.

Specs

  • TypeCommuter
  • E-Bike ClassClass 1
  • BatteryUp to 400 Wh
  • MotorHub
  • Top SpeedUp to 20 mph
  • Claimed Range61-80 mi
  • WeightUp to 40 lb
  • Max Rider Load251-300 lb
  • BrakesHydraulic disc
  • SuspensionNone
  • FoldingDoes not fold
  • CertificationsClaimed only
  • Warranty2 Years

At a glance

  • Thru-axle front fork
  • L-TWOO shifting
  • Three frame sizes

The FIIDO US trademark (registration 5012525) is held by Shenzhen QLHX Technology Co., Ltd. Fiido's EN 15194 certificates name Shenzhen Fiido Technology Development Co., Ltd. as holder and manufacturer.

  • Fiido e-bikes and scooters are sold in the US on fiido.com, which Fiido's own footer calls the Fiido USA Site.
  • The store's terms say only that the website is operated by Fiido, and they give a contact address in Tai Kok Tsui, Kowloon, Hong Kong.
  • No US legal entity is named anywhere on the store.
  • Its store sells mini and folding bikes, carbon commuters, touring bikes, longtail cargo bikes and a seated scooter.
  • E-bikes ship from US warehouses, while the shipping policy says e-scooters ship from China.
  • The search of Amazon US found no listing sold by Fiido itself (October 2026).
  • Among major US retailers, only Walmart carries Fiido, through the brand's own marketplace store, with one cargo bike listed (October 2026).

The Fiido C21 is a step-over urban gravel e-bike with a 36 V, 208.8 Wh battery built into the frame and a Mivice M080 250 W rear hub motor with a Mivice S200 torque sensor and a 9-speed L-TWOO drivetrain; Fiido's compare table lists 22 Nm.

It has Tektro HD-M275 hydraulic disc brakes, a rigid aluminium thru-axle fork and puncture-proof 700C knobby tires. It weighs 38.6 lb with the battery and is rated for 264 lb. It has no throttle and ships with a 15.5 mph assist preset. A headlight, a taillight, fenders and a 2.4 in colour LCD come in the box.

Fiido's own range test gives 62.14 miles in ECO with a 165 lb rider. It comes in M, L and XL frames at one price. An Extender version adds an extra battery and a rear rack for $1,419.00, and a 208.8 Wh range extender battery sells alone for $249.00.

Questions answered from our data

All questions we answer

Stuff VS Things
Logo
Compare items
  • Total (0)
Versus
0
Shopping cart