The Heybike Venus e-bike scores 5.3 and ranks 131st of 215 in Electric Bikes; the Denago City 3 scores 4.3 and ranks 206th of 215 in Electric Bikes. The Venus e-bike leads on verification.
Not counted: rear red light, fenders and rack are optional
DenagoCity 3
removable battery, colour display, throttle
IP: IPX4 stated, below the IPX5 point
VerificationHeybike Venus e-bike: 4 (higher)Denago City 3: 2
only the Heybike Venus e-bike: UL 2271 pack listed; only the Denago City 3: Claimed only.
HeybikeVenus e‑bike
UL 2271 pack file MH66825; UL 2849 claimed, no certificate names Venus
Searched: UL Certipedia Intertek SGS TÜV SÜD CPSC Health Canada
Record: UL Product iQ, UL 2271 (BBCA, Batteries for Use in Light Electric Vehicles - Component), (guest view shows no model), Heybike INC
Record: UL Product iQ, UL 2849 (QGNS, Electrical Systems for E-Bikes), (holder file; guest view shows no model), Galaxy Mobility Inc
DenagoCity 3
store claims UL 2849; no record names City 3 (Taotao file lists only City 2 Step thru, E13A-1)
Searched: Certipedia Intertek UL SGS TÜV SÜD CPSC Health Canada
MotorHeybike Venus e-bike: 4 (higher)Denago City 3: 2
HeybikeVenus e‑bike
70 Nm rear hub, 750 W nominal
DenagoCity 3
50 Nm rear hub, 500 W rated
WeightHeybike Venus e-bike: 6 (higher)Denago City 3: 4
HeybikeVenus e‑bike
50 lb with the battery
Load: 350 lb total rider and cargo
DenagoCity 3
62 lb, S/M frame
Size: L/XL frame 64 lb
Same score
BatteryHeybike Venus e-bike: 5Denago City 3: 5
HeybikeVenus e‑bike
680 Wh removable pack on the commuter ladder
DenagoCity 3
652.8 Wh (48 V) on the commuter ladder
Stated: hero tile 48 V 14 Ah and feature text 672 Wh, spec table 652.8 Wh (scored)
Option: replacement battery sold separately ($599.00)
Ride HardwareHeybike Venus e-bike: 6Denago City 3: 6
HeybikeVenus e‑bike
hydraulic discs, 180 mm rotors, torque sensor, rigid fork
DenagoCity 3
hydraulic discs, torque sensor, puncture-protected tires, no suspension listed
Warranty & SupportHeybike Venus e-bike: 5Denago City 3: 5
HeybikeVenus e‑bike
two years on battery and motor, heybike.com purchases
DenagoCity 3
two years on battery and motor
Not scored for either
ValueHeybike Venus e-bike: —not scoredDenago City 3: —not scored
Social score about the Heybike Venus e-bike and the Denago City 3
HeybikeVenus e‑bikeDenagoCity 3
RedditHeybike Venus e-bike: 3Denago City 3: 4 (higher)
The Heybike Venus e-bike reading covers the whole brand; the Denago City 3 reading covers the whole brand.
HeybikeVenus e‑bike
Read the full summary
Brand-level. r/ebikes owners in a Heybike feedback thread report slow email support, $200 to $300 shipping charges for warranty parts and delivery delays (Jul 2024)|Other owners in the same thread report trouble-free bikes and quick free parts (Jul 2024)
DenagoCity 3
Read the full summary
r/ebikes: a Commute owner reported the stock brake pads worn out after about 400 miles of hilly commuting (Mar 2024)
r/ebikes: a buyer weighing a Commute 2 heard from a local shop that Denago bikes are well made with good service, while another commenter called it expensive for a 500 W bike (Dec 2024)
GoogleHeybike Venus e-bike: 7 (higher)Denago City 3: 5
The Denago City 3 reading covers the whole brand.
HeybikeVenus e‑bike
Liked
hill climbing
colour display
turn signals
Complaints
no suspension
battery strap ripped
charger port cover
Read the full summary
Product.
Autoweek (unit source not stated) found the Venus strong on hills with a full-colour display and turn signals (Apr 2026)|The same test noted no suspension, a battery pull strap that ripped and a charger port cover that would not reseal (Apr 2026)
DenagoCity 3
Read the full summary
Brand-level.
Electric Bike Report (manufacturer-paid testing) described a pattern of solid performance and value across its Denago tests (Feb 2023)|Electrek tested a Commute step-thru on a review copy Denago sent and found a big, comfy bike with some quirks (Jun 2023)
YouTubeHeybike Venus e-bike: —not scoredDenago City 3: 5
No usable source for the Heybike Venus e-bike; the Denago City 3 reading covers the whole brand.
HeybikeVenus e‑bike
Nothing recorded.
DenagoCity 3
Read the full summary
Brand-level.
SKB Fans (affiliate link in the description) called the first-generation Denago Fat Tire an all-around solid ride at 28 mph (Mar 2024)
AmazonHeybike Venus e-bike: 6Denago City 3: —not scored
The Heybike Venus e-bike reading covers the whole brand; no usable source for the Denago City 3.
HeybikeVenus e‑bike
Read the full summary
Brand-level.
Heybike brand-store listings on Amazon show 4.4 stars on 342 ratings for the Cityscape 2.0, 4.5 on 12 for the Ranger 3.0 Pro and 3.7 on 9 for a Mars 2.0/3.0 listing (Oct 2026)
DenagoCity 3
Nothing recorded.
Heybike Venus e-bike vs Denago City 3: pros and cons
HeybikeVenus e‑bike vs DenagoCity 3: common questions
Is the Heybike Venus e-bike better than the Denago City 3?
On our scores, the Heybike Venus e-bike is ahead, 5.3 against 4.3. The Heybike Venus e-bike leads on verification (4 against 2), features (7 against 4), weight (6 against 4) and motor (4 against 2).
Which is cheaper, the Heybike Venus e-bike or the Denago City 3?
The Heybike Venus e-bike, at $1,499 against $1,799: $300 less.
Which carries a heavier rider, the Heybike Venus e-bike or the Denago City 3?
The Heybike Venus e-bike: rated 301-350 lb, against 251-300 lb for the Denago City 3.
Scores calculated 22 October 2026 · Products excluded where fewer than two independent sources cover them · Researched and edited by Michael Ambrose · Unbroken Ads LLC · How we score