Denago City 3 Step-Thru Electric Bike

  • Class 3
  • 601-800 Wh
  • 61-80 mi claimed
  • 251-300 lb max load

SVT Score, Lower

Versus
4.0
SVT SCORESRead review

A step-through city e-bike with a torque sensor, puncture-protected tires and a removable 652.8 Wh battery at 28 mph.

$1,799

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SKU: DE-E13A1-1-BLUE-S-M Category: Brand:

Usability

4.0 out of 10
  • Stated: hero tile 48 V 14 Ah and feature text 672 Wh, spec table 652.8 Wh (scored)
  • Option: replacement battery sold separately ($599.00)
Better on batteryPedego Boomerang Pro Step-Thru CruiserThe Boomerang Pro carries a 910 Wh battery. $2,495Scores 9.0

Strengths

  • Torque sensor gives natural assist
  • Puncture-protected tires
  • Colour display is easy to read
  • Hydraulic brakes front and rear
  • Battery lifts out to charge indoors

Drawbacks

  • Low torque for steep hills
  • Rack and fenders cost extra
  • Battery size stated two ways
  • Only splash-resistantnot rated for heavy rain
Verdict

A comfortable torque-sensing city bike, but light on climbing power

Social score

4.7 out of 10
RedditBrand-level4 out of 10
  • r/ebikes: a Commute owner reported the stock brake pads worn out after about 400 miles of hilly commuting (Mar 2024)
  • r/ebikes: a buyer weighing a Commute 2 heard from a local shop that Denago bikes are well made with good service, while another commenter called it expensive for a 500 W bike (Dec 2024)
GoogleBrand-level5 out of 10

Electric Bike Report (manufacturer-paid testing) described a pattern of solid performance and value across its Denago tests (Feb 2023)|Electrek tested a Commute step-thru on a review copy Denago sent and found a big, comfy bike with some quirks (Jun 2023)

YouTubeBrand-level5 out of 10

SKB Fans (affiliate link in the description) called the first-generation Denago Fat Tire an all-around solid ride at 28 mph (Mar 2024)

AmazonNot scored

The Amazon pool is blank: an Amazon US search for Denago e-bikes returned only listings of other makers (October 2026).

User reviewsNot scored

The retailer pool is blank: none of Walmart, Best Buy, Target, Costco, Dick's Sporting Goods, REI, Home Depot and Lowe's lists any Denago e-bike in its own site search, so no retailer review feed exists for this model (October 2026).

Reviews

A Trustpilot page for denago.com did not turn up in October 2026.

Track record
  • BBB rates Denago Ebikes of Carrollton, Texas, A- and the business is not BBB accredited (October 2026).
  • CPSC and Health Canada list no recall of a Denago e-bike or e-bike battery (October 2026).
  • A 2026 NHTSA recall (26V381) covers low-speed vehicles from the sister company Denago EV Corporation, not e-bikes.

Specs

  • TypeCommuter
  • E-Bike ClassClass 3
  • Battery601-800 Wh
  • MotorHub
  • Top Speed21-28 mph
  • Claimed Range61-80 mi
  • Weight56-70 lb
  • Max Rider Load251-300 lb
  • BrakesHydraulic disc
  • SuspensionNone
  • FoldingDoes not fold
  • CertificationsClaimed only
  • Warranty2 Years

Not checked: The fork type, not printed on the store page

At a glance

  • Saddle with lift handle
  • Kimmitt colour screen
  • Spare battery $599.00
  • Denago prints its headquarters address as 2201 Luna Rd, Carrollton, Texas.
  • Zhejiang Taotao Vehicles Co., Ltd., a Chinese vehicle maker, lists Denago Ebikes Corporation as a wholly owned subsidiary and DENAGO as its own brand in its 2026 Hong Kong exchange filings.
  • The DENAGO US trademarks are registered to Bike Corporation of Irving, Texas.
  • Denago sells its e-bikes, from beach cruisers through backcountry hunting bikes, in the US through its own store at denago.com and through more than 300 independent bike shops.
  • The store's privacy policy names BIKE USA INC. of Dallas, Texas, as the seller.
  • The store also sells e-bikes of another brand owned by the same parent.
  • Not counted in any pool: Denago's own store reviews, its blog, its YouTube channel, its Facebook pages and groups, and dealer pages.
  • None of Walmart, Best Buy, Target, Costco, Dick's Sporting Goods, REI, Home Depot and Lowe's sells Denago e-bikes as the seller, and Walmart's search returns only third-party accessories that mention the name; Denago sells its e-bikes through its own store (October 2026).

The Denago City 3 is a step-through city e-bike with a 48 V LG battery listed at 652.8 Wh, a 500 W rear hub motor rated at 50 Nm and a torque sensor. It has hydraulic disc brakes front and rear, 27.5 x 2.6 in puncture-protected tires with reflective stripes and an 8-speed drivetrain.

The S/M frame weighs 62 lb and the L/XL frame 64 lb, and both are rated for a 300 lb maximum load. The maker claims 62 miles of range, 28 mph on pedal assist and 20 mph on the thumb throttle. It has a Kimmitt colour display, a comfort saddle with a lift handle and an IPX4 splash rating.

Blue and red frames in both sizes sell at $1,799.00, and a replacement battery sells for $599.00.

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