Jetson Shadow Compact Electric Bike

  • Class 2
  • Up to 400 Wh
  • Up to 25 mi claimed
  • Up to 250 lb max load

SVT Score, Lower

Versus
3.3
SVT SCORESRead review

A light 14-inch fat-tire e-bike with cruise control and a fitted rear rack, capped at 15.5 mph on a 281 Wh battery.

$800

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SKU: JSHDW-GRY Category: Brand:

Usability

3.3 out of 10
  • Label: watt figure printed with no rated or peak label, scored as stated
Better on motorHiboy EX9Maker publishes 750 W nominal. $1,199.99Scores 7.0
  • Searched: UL Certipedia Intertek SGS TÜV SÜD CPSC Health Canada
  • Record: UL Product iQ, UL 2849 (QGNS, Electrical Systems for E-Bikes), SHADOW(JSHDW-GRY); JSHDW-GRY; JSHDW-XXX, TruRide Tech LLC
  • Record: UL Product iQ, UL 2849 (QGNS), SHADOW, shadow, Yueyang Aidaxing Intelligent Technology Co., Ltd

Strengths

  • Light enough to carry by its handle
  • Cruise control for steady throttle riding
  • Rear rack comes fitted
  • Folding handlebar for car trunks

Drawbacks

  • Small battery limits range
  • Speed capped low for adult riders
  • No rear light or turn signals
  • Only one year on battery and motor
  • Battery does not come out to charge
Verdict

A light, simple short-hop e-bike, but slow and with a small battery

Social score

5.0 out of 10
Reddit5 out of 10
Liked
  • daily commuting
Complaints
  • front clicking noise
Read the full summary

r/ebikes: an owner who rode the Shadow to work daily for three months reports a clicking noise from the front end, with or without the motor (May 2026)

GoogleBrand-level5 out of 10

Consumer Reports (buys its units) tested the Jetson Haze folding e-bike and calls it overall a good choice (Dec 2022)|Consumer Reports tested the Jetson Adventure and notes cable-pull disc brakes that work less well than hydraulic ones (Nov 2021)

YouTubeNot scored

The YouTube pool is blank: the independent Jetson videos found test the Warren and OTG Elite, which carry their own cells (October 2026).

AmazonBrand-level5 out of 10
  • Jetson's official Amazon store: the Jetson Bolt Electric Bike averages 4.0 stars from 1,867 ratings (Oct 2026)
  • The store's Bolt Pro family listing averages 3.9 stars from 92 ratings (Oct 2026)
User reviewsNot scored

The retailer pool is blank: none of Walmart, Best Buy, Target, Costco, Dick's, REI, Home Depot or Lowe's lists the Shadow (October 2026).

Reviews
  • On Trustpilot, ridejetson.com holds a 4.5 TrustScore from 188 reviews, 85% of them five-star and 10% one-star (October 2026).
  • The Trustpilot page is claimed and shows no recent history of inviting reviews (October 2026).
Track record
  • BBB lists the brand under its earlier entity, Jetson Electric Bike LLC of Brooklyn, New York, as Not Rated and not accredited, with 69 complaints in three years (October 2026).
  • CPSC and Health Canada list no recall of a Jetson electric bike (searched October 2026).
  • In March 2023 the CPSC recalled about 53,000 42-volt Jetson Rogue hoverboards for a battery fire hazard after two deaths.
  • In June 2023 the CPSC recalled about 15,300 Jetson Nova and Star children's kick scooters for a fall hazard, a recall Health Canada also issued.
Not countedExcluded

Not counted in any pool: the ratings and Q&A on the brand's own site, its YouTube channel and Facebook pages, the r/Jetson_Electric subreddit where the brand's account replies, and videos made on units Jetson sent.

Specs

  • TypeCommuter
  • E-Bike ClassClass 2
  • BatteryUp to 400 Wh
  • MotorHub
  • Top SpeedUp to 20 mph
  • Claimed RangeUp to 25 mi
  • Weight41-55 lb
  • Max Rider LoadUp to 250 lb
  • BrakesMechanical disc
  • SuspensionNone
  • FoldingDoes not fold
  • CertificationsUL 2849 listed
  • Warranty1 Year

At a glance

  • Integrated carry handle
  • Minimum rider weight set
  • Climbs grades to 15°

A USPTO assignment recorded in May 2024 transferred the JETSON trademark filings to Jetstream Brands LLC of New Castle, Delaware.

  • Jetson sells its electric bikes in the US through its own store at ridejetson.com, which ships from US West Coast warehouses to the contiguous US.
  • The store's terms and privacy policy name TruRide Tech LLC d/b/a Jetson, PO Box 461, Jersey City, New Jersey, as its operator.
  • Its store sells adult e-bikes from compact 14-inch commuters to folding 20-inch cruisers and fat-tire bikes.
  • Jetson also runs an official Amazon store, which lists its Bolt and Axle X lines and accessories.
  • US big-box retailers carry the range as well.
  • Walmart sells only the J5 among Jetson e-bikes as the seller, and none of the eight major US retailers sells the OTG Elite, Shadow, Venture, Universe or Warren as the seller (October 2026).

The Jetson Shadow is a compact e-bike with a fixed 36 V, 7.8 Ah lithium-ion battery (36 V × 7.8 Ah = 281 Wh) and a 350 W hub motor; torque is not published. It has front and rear disc brakes, no suspension and 14 x 3 in tires, and only the handlebar folds.

It weighs 49.2 lb and is rated for riders from 100 lb to a 220 lb limit, aged 14 and older. Throttle and pedal assist top out at 15.5 mph, and Jetson claims up to 19 miles of range and climbs of up to 15 degrees.

It comes with a headlight, a bell, battery indicator lights, cruise control, an integrated carrying handle and a RackIt rear rack.

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