299th of 311 we've scored in Electric Bikes

299th of 311 in E-Bikes

Jetson OTG Elite Compact Electric Bike

Class 2
Up to 400 Wh
Up to 25 mi claimed
Up to 250 lb max load

SVT Score, Lower

Usability3.3/10Social5.0/10The SVT Score is placed on its category's range

Versus

SVT SCORESRead review

A compact 16-inch e-bike with turn signals, a brake light, a fitted rear rack and a 281 Wh battery, at 60.2 lb.

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SKU: JOTGE-BLK Category: Electric Bikes Brand: Jetson

Usability

3.3 out of 10

Battery1281 Wh (36 V, 7.8 Ah) on the commuter ladder

Range: up to 20 miles on the throttle claimed

Better on batteryHiboy EX9The EX9 carries a 557 Wh battery. $1,199.99Scores 4.0

Ride Hardware2front and rear disc brakes, no suspension, standard 16 x 2.5 in tires

Brakes: disc type not printed; scored as mechanical

Better on ride hardwareRide1Up Prodigy V2 ECO Mid-Drive E-BikeHydraulic discs with 180 mm rotors. $1,295Scores 9.0

Weight460.2 lb with the battery

Better on weightAventon Soltera 3 ADV City EbikeAt 37 lb it is among the lightest commuters. $1,499Scores 10.0

Features4front and rear lights, turn signals, throttle

Better on featuresVelotric Tempo city bikeA removable battery. $1,499Scores 9.0

Verification6UL 2849 file QGNS.E538551 (TruRide Tech LLC) lists OTG ELITE; factory file names JOTGE-BLK

Searched: UL Certipedia Intertek SGS TÜV SÜD CPSC Health Canada
Record: UL Product iQ, UL 2849 (QGNS, Electrical Systems for E-Bikes), OTG ELITE; OTGELITE(JOTGEBLK); OTG ELITE(JOTGECABLK); OTG ELITE(JOTGEMXBLK); OTG ELITE(JOTGEBLKOB), TruRide Tech LLC
Record: UL Product iQ, UL 2849 (QGNS), OTG, OTG ELITE, OTG ELITE(JOTGE-BLK), OTG Elite, Yueyang Aidaxing Intelligent Technology Co., Ltd

Warranty & Support3one year on battery, motor and controller

Better on warranty & supportPedego Interceptor CruiserThe parts. $1,200Scores 9.0

Motor

Peak: 350 W, labelled peak power in the manual; no rated figure or torque published

Strengths

Throttle and pedal assist both included
Rear rack comes fitted
Small wheels suit tight storage
Easy home assembly
Turn signals and a brake light built in

Drawbacks

Small battery limits range
Heavy to lift for a compact bike
Motor rating published only as peak
Owners report range well short of the claim
Replacement parts hard to get
Only one year on battery and motor

Verdict

A compact city e-bike with signals, but a small battery and heavy frame

Social score

5.0 out of 10

Reddit4 out of 10

Liked

easy assembly
fits a small rider

Complaints

range short of the claim
replacement parts not supplied
brakes rubbing out of the box

Read the full summary

r/ebikes: a warehouse-club buyer found assembly easy but had to re-centre rubbing disc brakes; a reply says Jetson told an owner to source a replacement wheel locally (Apr 2025)
r/ebikes: an owner got about 11 miles from a charge against the 20 claimed and felt it slower than 20 mph (Mar 2025)

GoogleBrand-level5 out of 10

Consumer Reports (buys its units) tested the Jetson Haze folding e-bike and calls it overall a good choice (Dec 2022)|Consumer Reports tested the Jetson Adventure and notes cable-pull disc brakes that work less well than hydraulic ones (Nov 2021)

YouTube6 out of 10

Liked

fun to ride
handles a dirt road

Complaints

range of 9 to 10 miles

Read the full summary

Reviews and Tech (a friend's store-bought unit; Amazon affiliate links in the description) found it fun on pavement and a dirt road and got 9 to 10 miles on assist level 2 (Jul 2025)

AmazonBrand-level5 out of 10

Jetson's official Amazon store: the Jetson Bolt Electric Bike averages 4.0 stars from 1,867 ratings (Oct 2026)
The store's Bolt Pro family listing averages 3.9 stars from 92 ratings (Oct 2026)

User reviewsNot scored

The retailer pool is blank: the OTG Elite listings at Walmart, Target and Lowe's come from a third party, and Best Buy, Costco, Dick's, REI and Home Depot do not list it (October 2026).

Reviews

On Trustpilot, ridejetson.com holds a 4.5 TrustScore from 188 reviews, 85% of them five-star and 10% one-star (October 2026).
The Trustpilot page is claimed and shows no recent history of inviting reviews (October 2026).

Track record

BBB lists the brand under its earlier entity, Jetson Electric Bike LLC of Brooklyn, New York, as Not Rated and not accredited, with 69 complaints in three years (October 2026).
CPSC and Health Canada list no recall of a Jetson electric bike (searched October 2026).
In March 2023 the CPSC recalled about 53,000 42-volt Jetson Rogue hoverboards for a battery fire hazard after two deaths.
In June 2023 the CPSC recalled about 15,300 Jetson Nova and Star children's kick scooters for a fall hazard, a recall Health Canada also issued.

Not countedExcluded

Not counted in any pool: the ratings and Q&A on the brand's own site, its YouTube channel and Facebook pages, the r/Jetson_Electric subreddit where the brand's account replies, and videos made on units Jetson sent.

Specs

TypeCommuter
E-Bike ClassClass 2
BatteryUp to 400 Wh
MotorHub
Top SpeedUp to 20 mph
Claimed RangeUp to 25 mi
Weight56-70 lb
Max Rider LoadUp to 250 lb
BrakesMechanical disc
SuspensionNone
FoldingDoes not fold
CertificationsUL 2849 listed
Warranty1 Year

Show 7 moreShow fewer

Not checked: The motor's rated output, which Jetson does not publish

At a glance

Bungee strap included
Auto-off after idle
Height-adjustable seat

Company

A USPTO assignment recorded in May 2024 transferred the JETSON trademark filings to Jetstream Brands LLC of New Castle, Delaware.

Where it sells

Jetson sells its electric bikes in the US through its own store at ridejetson.com, which ships from US West Coast warehouses to the contiguous US.
The store's terms and privacy policy name TruRide Tech LLC d/b/a Jetson, PO Box 461, Jersey City, New Jersey, as its operator.
Its store sells adult e-bikes from compact 14-inch commuters to folding 20-inch cruisers and fat-tire bikes.
Jetson also runs an official Amazon store, which lists its Bolt and Axle X lines and accessories.
US big-box retailers carry the range as well.
Walmart sells only the J5 among Jetson e-bikes as the seller, and none of the eight major US retailers sells the OTG Elite, Shadow, Venture, Universe or Warren as the seller (October 2026).

Description

The Jetson OTG Elite is a compact e-bike with a 36 V, 7.8 Ah lithium-ion battery (36 V × 7.8 Ah = 281 Wh) and a hub motor that Jetson's manual lists at 350 W peak power, with no rated output or torque published.

It has front and rear disc brakes, no suspension and 16 x 2.5 in tires, and only the handlebar and pedals fold; the frame does not. It weighs 60.2 lb and carries a 220 lb weight limit for riders 14 and older.

Three speed modes cap both the throttle and pedal assist at 9.4, 15.5 and 20 mph, and Jetson claims up to 20 miles on the throttle alone. It comes with turn signals, a headlight, a brake light, an LED screen, a single-speed drivetrain and a RackIt rear rack with a bungee strap.