Hover-1 Compass Mid-Drive Electric Bike

Class 2
401-600 Wh
Up to 25 mi claimed
251-300 lb max load

SVT Score

Usability4.8/10Social3.0/10The SVT Score is placed on its category's range

Versus

SVT SCORESRead review

A Class 2 mid-drive e-bike with a removable 461 Wh battery, app lock and lights, but mechanical brakes and no published torque.

$2,400

We may earn a commission if you buy through this link. It never affects our scores. How this works

SKU: H1-CMPS-GRY Category: Electric Bikes Brand: Hover-1

Usability

4.8 out of 10

Battery3461 Wh (48 V, 9.6 Ah) on the commuter bike ladder

Range: 25 mi average in the spec table, 51 mi on assist 5 on the page

Better on batteryAventon Level 4 ADV Commuter EbikeThe Level 4 ADV carries an 800 Wh battery. $2,799Scores 7.0

Motor5500 W mid-drive, torque not published (band)

Better on motorHimiway A7 Pro e-bikeMid-drive is rated at 130 Nm of torque. $2,499Scores 10.0

Ride Hardware4mechanical disc brakes, spring fork, travel not published

Brakes: the manual diagram and braking section say hydraulic, the spec table and store page say mechanical; mechanical scores

Better on ride hardwareRide1Up Vorsa Lite All-Round E-BikeHydraulic discs with 203 mm rear. $1,345Scores 10.0

Weight555.8 lb with the battery

Better on weightAventon Soltera 3 ADV City EbikeAt 37 lb it is among the lightest commuters. $1,499Scores 10.0

Features7removable battery, lights, app-linked display, password lock, throttle

Verification6SGS Listed Mark SGSNA/24/SZ/00075 (DGL Group) names H1-CMPS-GRY; no EN 15194 record

Searched: SGS Certipedia Intertek UL TÜV SÜD CPSC Health Canada
Record: SGS, not printed; Personal E-mobility Device category, read as UL 2272 (Parts 26, 27), H1-CMPS, H1-CMPS-GRY, H1-CMPS-XXX, H1C-CMPS, DSA-CMPS, DSA-AH-CMPS, EU-H1-CMPS, EU-UK-CMPS (XXX = color), DGL Group Ltd.
Record: SGS, battery pack listing (component; not counted), KSSH41, H1-CMPS-BATTERY (Lithium-Ion 13S3P battery), DGL Group Ltd.

Warranty & Support3one year on battery and motor (H-1 Pro Series line)

Better on warranty & supportPedego Avenue Pro Commuter BikeThe parts. $2,495Scores 9.0

Strengths

Mid-drive motor with a thumb throttle
App with a password lock
Head and tail lights fitted
Shimano seven-speed gearing
Removable battery locks into the frame

Drawbacks

High price for its battery size
Mechanical disc brakes at this price
Torque figure not published
Manual disagrees with itself on brakes and range
Fork travel not published
No rack included

Verdict

A capable mid-drive commuter, but pricey for its battery and brakes

Social score

3.0 out of 10

RedditBrand-level3 out of 10

r/ElectricScooters: a Renegade buyer who ordered direct reports a 20-day wait for a support reply (Sep 2022)
A Journey thread: an owner says support stopped answering warranty tickets (Nov 2023); no e-bike threads were found

GoogleNot scored

The Google pool is blank: the search turned up no editorial test of a Hover-1 e-bike, only retailer reviews and affiliate roundups (October 2026).

YouTubeNot scored

The YouTube pool is blank: the Hover-1 e-bike videos found are short clips that do not say how the bike was obtained (October 2026).

AmazonNot scored

The Amazon pool is blank: the Instinct listing found on Amazon names no Hover-1 or DGL Group seller in the pages read (October 2026).

User reviewsNot scored

The Google pool is blank: the search turned up no editorial test of a Hover-1 e-bike, only retailer reviews and affiliate roundups (October 2026).

Trustpilot

Trustpilot shows 1.4 out of 5 from 118 reviews of hover-1.com, 8% five-star and 86% one-star, on a claimed page that has replied to 16% of negative reviews (October 2026).

Track record

BBB rates DGL Group F and not accredited, with 113 complaints in the last three years (October 2026).
A CPSC recall in July 2024 covered about 4,200 Hover-1 Dynamo e-scooters whose brakes can fail.
Earlier CPSC recalls covered Hover-1 Superfly hoverboards in May 2022 and Hover-1 Helix hoverboards in December 2023.
None of the recalled models is reviewed here, and a Health Canada search turned up no Hover-1 recall (October 2026).

Not countedExcluded

Not counted in any pool: the ratings on the brand's own site, its YouTube and social channels, and the DGL Group influencer storefront on Amazon.
The retailer pool is blank: none of Walmart, Best Buy, Target, Costco, REI, Home Depot and Lowe's lists it (October 2026).

Specs

TypeCommuter
E-Bike ClassClass 2
Battery401-600 Wh
MotorMid-drive
Top SpeedUp to 20 mph
Claimed RangeUp to 25 mi
Weight56-70 lb
Max Rider Load251-300 lb
BrakesMechanical disc
SuspensionFront
FoldingDoes not fold
CertificationsUL 2849 listed
Warranty1 Year

Show 7 moreShow fewer

Not checked: Fork travel and motor torque, not published

At a glance

Walk mode at 3.7 mph
Five assist levels
Front fender and mudguard

Company

The HOVER-1 US trademark (registration 5424283) is registered to DGL Group, Ltd., a corporation in Edison, New Jersey.
Hover-1 manuals name DGL Group, Ltd. of Edison as the manufacturer, and CPSC notices name it as the importer.

Where it sells

Hover-1 e-scooters and e-bikes are sold in the US through the brand's own store at www.hover-1.com, whose terms name Hover-1 Rideables as the operator.
The store's privacy policy places Hover-1 at 195 Raritan Center Parkway in Edison, the address on DGL Group's trademark and BBB records.
Its store sells hoverboards, kick scooters, go-karts and buggy attachments beside its e-scooters, with the H-1 Pro Series as its higher-priced line.
Hover-1 also runs a brand store on Amazon, and its warranty page lists Walmart, Best Buy and other US retailers as authorized sellers.
Among major US retailers, only Walmart sells Hover-1 scooters and e-bikes as the seller (October 2026).

Description

The Hover-1 Compass (model H1-CMPS, sold in the H-1 Pro Series line) is a Class 2 e-bike with a 500 W mid-drive motor (torque not published) and a removable, key-locked 48 V, 9.6 Ah battery of 461 Wh that charges in about 5 hours.

It has front and rear mechanical disc brakes in the spec table, a front spring suspension fork, 27.5-inch tires and a 7-speed Shimano derailleur. It weighs 55.8 lb, carries up to 264 lb and measures 41.7 x 70.9 x 25.6 in.

The maker claims 20 mph on throttle and assist, an average range of 25 miles, 31 miles on throttle alone and up to 51 miles on assist level 5.

It has five assist levels, a thumb throttle, walk mode, a 3.5-inch LCD, an LED headlight and taillight, a front fender and rear mudguard, and the H-1 Pro Series app with a password lock.