26th of 31 we've scored in Electric Scooters

26th of 31 in Scooters

Hiboy U2 Seated Electric Scooter

Up to 400 Wh
Up to 25 mi claimed
Up to 250 lb max load
Up to 20 mph

SVT Score, Lower

Usability4.7/10Social5.7/10The SVT Score is placed on its category's range

Versus

SVT SCORESRead review

A seated scooter with a rear basket, dual suspension, 14-inch air tires and cruise control on a 374 Wh battery.

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SKU: U2-BK-860012708581 Category: Electric Scooters Brand: Hiboy

Usability

4.7 out of 10

Battery1374 Wh (36 V, 10.4 Ah) on the seated scooter ladder

Motor1411 W nominal hub

Peak: 500 W claimed, not scored

Ride Hardware7drum brake, dual suspension, 14-inch air tires

Weight861.5 lb

Features4lights, display, cruise control

Water: IPX4 stated, below the IPX5 point

Verification6UL certificate UL-US-2572579-1 names U2; listed under Freeman IT FKIS.E535405

Searched: UL Solutions certificate (brand-hosted) UL Certipedia Intertek SGS TÜV SÜD CPSC Health Canada
Record: UL Solutions certificate (brand-hosted), ANSI/CAN/UL 2272, U2,Q2,U2 Pro,S12,U2-N,Q2-N, Freeman IT Limited
Record: UL Product iQ, ANSI/CAN/UL 2272, U2, Shenzhen Freeman IT Limited

Warranty & Support3one year on battery and motor

Better on warranty & supportGotrax A7The battery. $699.99Scores 5.0

Strengths

Seat and basket come fitted
Big air tires ride smoothly
Suspension front and rear
Light for a seated scooter
Cruise control on longer stretches

Drawbacks

Modest motor on steep hills
Only one friction brake
Only one year of warranty
Does not fold for storage
Small battery for longer trips

Verdict

A comfortable seated errand scooter, but short on power

Social score

5.7 out of 10

RedditBrand-level4 out of 10

r/ElectricScooters: a MAX Pro owner notes the sub's dislike of Hiboy while praising its build and support (Apr 2024)
a post titled 'Avoid Hiboy, Total Scam Experience' reports a scooter not delivered after three weeks (Aug 2025)

GoogleProduct-line6 out of 10

The Gadgeteer (free sample from Hiboy, stated) tested the sibling U2 Pro and found its mechanical disc brakes adequate, the seat firm and the tire hum loud (Jun 2025)

YouTubeNot scored

The YouTube pool is blank: the Hiboy scooter videos found carry Hiboy discount codes or loaned units without a stated tie and a readable verdict (October 2026).

AmazonProduct-line7 out of 10

Amazon US listing shared by the Q2 and U2 (from Hiboy) averages 4.4 stars from 1,708 ratings (Oct 2026)

User reviewsNot scored

The retailer pool is blank: none of the retailers read lists the U2; Best Buy, Walmart, Costco, Sam's Club, Home Depot, Lowe's and Dick's were read; Target's site was behind a bot check (October 2026).

Trustpilot

On Trustpilot, hiboy.com holds 4.8 from 2,379 reviews, 88% five-star and 5% one-star, on a claimed profile that invites customers to review (October 2026).

Track record

BBB lists Hiboy Intelligent Inc of Glendora, California, as not accredited with an F rating and 10 complaints closed in the last three years (October 2026).
Searches of CPSC and Health Canada found no recall or warning naming a Hiboy scooter, e-bike or battery (October 2026).

Not countedExcluded

Not counted in any pool: Hiboy's own store reviews and Q&A, its YouTube, Facebook and TikTok channels, its affiliate and referral programs, and reviews collected through its store invitations.

Specs

TypeSeated
E-Bike ClassNot applicable
BatteryUp to 400 Wh
MotorSingle motor
Top SpeedUp to 20 mph
Claimed RangeUp to 25 mi
Weight56-70 lb
Max Rider LoadUp to 250 lb
BrakesDrum
SuspensionFull
FoldingDoes not fold
CertificationsUL 2272 listed
Warranty1 Year

Show 7 moreShow fewer

Not checked: A user manual, which Hiboy does not list for the U2

At a glance

Thumb throttle
High-carbon steel frame
Charges in about 6.5 hours

Company

The HIBOY trademark is registered to Freeman Investment Holding Limited of Shenzhen, China.
Hiboy's contact page gives its headquarters only as "CA, USA".

Where it sells

Hiboy electric scooters and e-bikes are sold in the US on the brand's own store, hiboy.com.
Hiboy also sells through its Amazon brand store.
Its scooters also appear at US retailers including Best Buy and Walmart.
Hiboy sells a range that runs from adult e-bikes and seated scooters to kids' dirt bikes.
Best Buy sells a handful of Hiboy scooters and e-bikes directly, Costco sells the U2 Pro, and Walmart carries the range through the brand's own Hiboy Store, while Sam's Club, Home Depot, Lowe's and Dick's showed no Hiboy rides (October 2026).

Description

The Hiboy U2 is a seated electric scooter with a high-carbon steel frame, a rear basket, a 36 V, 10.4 Ah battery of 374 Wh and a 411 W motor (500 W peak). It has a drum brake with an electronic brake, front and rear suspension and 14-inch air-filled tires.

It weighs 61.5 lb and is rated for a 220 lb rider, with an IPX4 water rating. The maker claims 20 mph in the top of three speed modes (11, 16 and 20 mph) and up to 25 miles of range. It has a thumb throttle, cruise control and an LED display, and charges in about 6.5 hours.