8th of 8 we've scored in Electric Scooters

8th of 8 in Scooters

Segway E2 Pro Commuter Electric Scooter

Up to 400 Wh
Up to 25 mi claimed
251-300 lb max load
Up to 20 mph

SVT Score, Lower

Usability4.8/10Social6.5/10The SVT Score is placed on its category's range

Versus

SVT SCORESRead review

A budget folding commuter with a small 275 Wh battery, turn signals, traction control and Apple Find My, but no suspension.

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SKU: AA.05.14.05.0001 Category: Electric Scooters Brand: Segway

Usability

4.8 out of 10

Battery1275 Wh (36 V, 7.65 Ah) on the commuter ladder

Better on batterySegway Max G2The Max G2 carries a 551 Wh battery. $699.99Scores 6.0

Motor4350 W nominal rear hub

Peak: 750 W claimed, not scored

Better on motorSegway Max G2Rear hub motor is rated 450 W nominal. $699.99Scores 6.0

Ride Hardware6front drum and rear electronic brake, no suspension, 10-inch tubeless tires, traction control

Weight641.4 lb

Features7one-step fold, lights, turn signals, Apple Find My, display

Water: body IPX4, battery IPX6, below the IPX5 point

Verification6TÜV Rheinland UL 2272 certificate CU 72405915 names the E2 Pro, model 051405U

Searched: Certipedia UL Intertek SGS TÜV SÜD CPSC Health Canada
Record: TÜV Rheinland Certipedia, ANSI/CAN/UL 2272:2016 R2.19, 051405U,051405D,051405E,051405A, Ninebot

Warranty & Support3one year on the battery, two years on the motor

Conflict: store page shows a two-year limited warranty; the E2 Pro agreement gives the battery one year

Better on warranty & supportSegway F3The store gives two years on the scooter. $849.99Scores 5.0

Price

Kit: password lock $29.99, mirror $19.99, phone holder $29.99

Strengths

Low price for a branded commuter
Turn signals built into the handlebar
Traction control helps on wet roads
Tubeless tires resist flats
Apple Find My helps track a stolen scooter

Drawbacks

No suspension so bumps come straight through
Short range from a small battery
Top speed needs a firmware update
Only splash resistant
Battery covered for half as long as the motor

Verdict

A simple short-range commuter for smooth streets, but no suspension

Social score

6.5 out of 10

RedditNot scored

The Reddit pool is blank: the r/ElectricScooters and r/ebikes threads found discuss other single models, and none reviews Segway's range as a whole (October 2026).

GoogleBrand-level7 out of 10

RiderGuide (measures; affiliate links) calls the Max series the most dependable commuter scooter it has tested and the Max G2 the most reliable scooter under $1,000 it has tested (Jul 2026)

YouTubeNot scored

The YouTube pool is blank: the tester videos found repeat a written review already counted or do not say how the unit was obtained (October 2026).

AmazonProduct-line6 out of 10

Segway's own Amazon listing shared by the E2 Plus II, E2 Pro and E3 Pro shows 4.1 stars from 327 ratings (Oct 2026)

User reviewsNot scored

Best Buy sells six of these scooter models as the seller, and no major US retailer was found selling the e-bikes (October 2026).

Trustpilot

On Trustpilot, www.segway.com holds 1.3 from 851 reviews, 18% five-star and 75% one-star (October 2026).
That Trustpilot page is claimed, does not invite reviews and has not replied to negative ones (October 2026).

Track record

BBB rates Segway, Inc. F, not accredited, with 85 complaints in three years (October 2026).
A search of CPSC and Health Canada recalls found none naming a current Segway scooter or e-bike model (October 2026).
On November 21, 2024, the CPSC announced a recall of about 1,400 P100 scooters whose front forks can break.
On March 20, 2025, the CPSC announced a recall of about 220,000 Max G30P and Max G30LP scooters whose folding mechanism can fail.

Not countedExcluded

Not counted in any pool: Segway's own store reviews and Q&A, its YouTube channels and Facebook pages, posts by Segway staff, dealer pages, and affiliate or creator programs.
The retailer pool is blank: Best Buy sells the E2 Pro itself, and every one of its reviews read (385 of 385, newest first) carries Best Buy's Incentivized badge, so no native unflagged review remains (October 2026).

Specs

TypeCommuter
E-Bike ClassNot applicable
BatteryUp to 400 Wh
MotorSingle motor
Top SpeedUp to 20 mph
Claimed RangeUp to 25 mi
Weight41-55 lb
Max Rider Load251-300 lb
BrakesDrum
SuspensionNone
FoldingFolds
CertificationsUL 2272 listed
Warranty1 Year

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At a glance

Charges in about 5.5 hours
RGB ambient deck light
Recommended age 16 and up

Company

Segway electric scooters and e-bikes are sold in the US by Segway Inc., the US company of Segway-Ninebot.
Segway-Ninebot formed in April 2015 when Beijing-based Ninebot acquired Segway Inc. of Bedford, New Hampshire.
The scooters are made by Ninebot (Changzhou) Tech Co., Ltd. in China.

Where it sells

Segway sells its scooters on store.segway.com and in its own Amazon brand store.
Its e-bikes are ordered online and picked up from Segway dealers.
Alongside its rideables, Segway sells self-balancing scooters, go-karts and power stations.

Description

The Segway E2 Pro (Ninebot eKickScooter E2 Pro, model 051405U) is a folding commuter scooter with a 36 V, 7.65 Ah battery of 275 Wh and a 350 W rear hub motor (750 W peak). It has a front drum brake and a rear electronic brake, no suspension and 10-inch air-leakage-proof tubeless tires.

It weighs 41.4 lb and is rated for a 265 lb rider. Segway's spec table gives 15.5 mph, and the store page says a firmware update unlocks 18.6 mph. Segway claims 24.9 miles at 9.3 mph with a 165 lb rider and 16.8 miles at top speed.

The body is rated IPX4 and the battery IPX6; it has turn signals, traction control and Apple Find My. Bundle options include a password lock ($29.99), a rear-view mirror ($19.99) and a phone holder ($29.99).