Hover-1 Ace R350 Commuter Electric Scooter

130th of 149 we've scored in Electric Scooters

130th of 149 in Scooters

Hover-1 Ace R350 Commuter Electric Scooter

Up to 400 Wh
Up to 25 mi claimed
251-300 lb max load
Up to 20 mph

SVT Score, Lower

Usability5.0/10Social5.0/10The SVT Score is placed on its category's range

Versus

SVT SCORESRead review

A folding commuter scooter with a small 285 Wh battery, front shocks, self-sealing tubeless tires and an app lock, at an average weight.

We may earn a commission if you buy through this link. It never affects our scores. How this works

SKU: H1-ACE3-GRY Category: Electric Scooters Brand: Hover-1

Usability

5.0 out of 10

Battery2285 Wh (36.5 V, 7.8 Ah, manual) on the commuter scooter ladder

Page: the store page prints 36V/7.5Ah (270 Wh); the manual governs

Better on batteryNAVEE ST3 ProThe ST3 Pro carries a 596.7 Wh battery. $649.99Scores 7.0

Motor4350 W rated rear hub

Peak: 450 W max, not scored

Better on motorNAVEE GT5 MaxRear hub motor is rated 700 W nominal. $599.99Scores 10.0

Ride Hardware6front drum brake, front spring shocks, 10-inch self-sealing tubeless tires

Page: the store page lists a rear disc; the manual and a tester list an electronic rear brake

Weight639.68 lb

Features7one-step fold, head and tail lights, app lock, display, cruise control

Verification6SGS Listed Mark SGSNA/23/SZ/00427 (DGL Group) names H1-ACE3; no EN 17128 second record

Searched: SGS Certipedia Intertek UL TÜV SÜD CPSC Health Canada
Record: SGS, not printed; Personal E-mobility Device category, read as UL 2272 (Parts 26, 27), H1-ACE3, H1-ACE3-XXX, H1C-ACE3, DSA-ACE3, DSA-AH-ACE3, EU-H1-ACE3, EU-UK-ACE3 (XXX = color), DGL Group Ltd.

Warranty & Support3one year on battery and motor (H-1 Pro Series list)

Better on warranty & supportSegway F3The store gives two years on the scooter. $849.99Scores 5.0

Price

Charger: spare charger $29.99

Strengths

Front suspension smooths rough pavement
App remote lock adds theft protection
Head and tail lights fitted
Cruise control can be switched off
Self-sealing tubeless tires shrug off small punctures

Drawbacks

Small battery limits range
A front drum is the only friction brake
Struggles on steep hills with heavier riders
Stem latch makes folding stiff
Store page lists a rear disc the manual does not

Verdict

A tidy commuter for lighter riders on short trips, but braking is basic

Social score

5.0 out of 10

RedditBrand-level3 out of 10

r/ElectricScooters: a Renegade buyer who ordered direct reports a sticking throttle and a 20-day wait for a support reply (Sep 2022)
A Journey thread: an owner says support stopped answering warranty tickets (Nov 2023)

Google7 out of 10

Liked

build quality
app remote lock
self-sealing tires

Complaints

stiff stem latch
weak on hills for heavy riders

Read the full summary

Electric Scooter Guide (unit source not stated, affiliate links) measured 15.7 mph and 16 mi in Sport with a 165 lb rider, 12.8 mi at 235 lb, and a 15.2 ft stop from 15 mph (May 2024)
Same test: the 235 lb rider could not finish a 10% grade; the reviewer praised the build, app and self-sealing tires and found the stem latch stiff (May 2024)

YouTubeNot scored

The YouTube pool is blank: the tester videos found repeat written reviews counted in the Google pool, and the other Hover-1 scooter videos found do not say how the unit was obtained (October 2026).

AmazonNot scored

The Amazon pool is blank: the Hover-1 brand store on Amazon lists the Journey Max at 3.4 stars from 172 ratings, but no listing found names Hover-1 or DGL Group as the seller (October 2026).

User reviewsNot scored

The retailer pool is blank: none of Walmart, Best Buy, Target, Costco, REI, Home Depot and Lowe's lists it (October 2026).

Trustpilot

Trustpilot shows 1.4 out of 5 from 118 reviews of hover-1.com, 8% five-star and 86% one-star, on a claimed page that has replied to 16% of negative reviews (October 2026).

Track record

BBB rates DGL Group F and not accredited, with 113 complaints in the last three years (October 2026).
A CPSC recall in July 2024 covered about 4,200 Hover-1 Dynamo e-scooters whose brakes can fail.
Earlier CPSC recalls covered Hover-1 Superfly hoverboards in May 2022 and Hover-1 Helix hoverboards in December 2023.
None of the recalled models is reviewed here, and a Health Canada search turned up no Hover-1 recall (October 2026).

Not countedExcluded

Not counted in any pool: the ratings on the brand's own site, its YouTube and social channels, and the DGL Group influencer storefront on Amazon.

Specs

TypeCommuter
E-Bike ClassNot applicable
BatteryUp to 400 Wh
MotorSingle motor
Top SpeedUp to 20 mph
Claimed RangeUp to 25 mi
WeightUp to 40 lb
Max Rider Load251-300 lb
BrakesDrum
SuspensionFront
FoldingFolds
CertificationsUL 2272 listed
Warranty1 Year

Show 7 moreShow fewer

At a glance

Kick-to-start mode
Four speed modes
Spare charger $29.99

Company

The HOVER-1 US trademark (registration 5424283) is registered to DGL Group, Ltd., a corporation in Edison, New Jersey.
Hover-1 manuals name DGL Group, Ltd. of Edison as the manufacturer, and CPSC notices name it as the importer.

Where it sells

Hover-1 e-scooters and e-bikes are sold in the US through the brand's own store at www.hover-1.com, whose terms name Hover-1 Rideables as the operator.
The store's privacy policy places Hover-1 at 195 Raritan Center Parkway in Edison, the address on DGL Group's trademark and BBB records.
Its store sells hoverboards, kick scooters, go-karts and buggy attachments beside its e-scooters, with the H-1 Pro Series as its higher-priced line.
Hover-1 also runs a brand store on Amazon, and its warranty page lists Walmart, Best Buy and other US retailers as authorized sellers.
Among major US retailers, only Walmart sells Hover-1 scooters and e-bikes as the seller (October 2026).

Description

The Hover-1 Ace R350 (model H1-ACE3, sold in the H-1 Pro Series line) is a folding commuter scooter with a rear hub motor rated 350 W (450 W max) and a 36.5 V, 7.8 Ah battery of about 285 Wh, which the store page lists as 36V/7.5Ah.

It has a front drum brake and an electronic rear brake, dual front spring shocks and 10-inch self-sealing tubeless tires. It weighs 39.68 lb, carries riders up to 264 lb and folds to 47.24 x 20.27 x 21.30 in.

The maker claims 16 mph in Sport mode and up to 20 miles of range, with Drive, Eco and Walk modes at 12, 8 and 2 mph. It has a headlight and taillight, an LED display, cruise control, a kick-to-start mode and the H-1 Pro Series app with a remote lock and location tracking.

The box holds the scooter, a wall charger and the manual; a spare charger sells for $29.99.