Gotrax Mustang Moped-Style Electric Bike

  • Class 3
  • 601-800 Wh
  • Over 80 mi claimed
  • 251-300 lb max load

SVT Score, Mid

Versus
5.7
SVT SCORESRead review

A moped-style e-bike with a 720 Wh LG battery, a 90 Nm motor with a torque sensor and hydraulic brakes.

$1,299

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SKU: GT-MUSTANG-SIL Category: Brand:

Usability

5.7 out of 10
  • Conflict: detailed specs say 48 V 20 Ah
  • Conflict: detailed specs say 68 lb
  • Searched: UL Certipedia Intertek SGS TÜV SÜD CPSC Health Canada
  • Record: UL Product iQ, ANSI/CAN/UL 2849, E15-G, MUSTANG, E15-G-1, ZHEJIANG TAOTAO VEHICLES CO., LTD

Strengths

  • Torque sensor stretches the range
  • Colour display is easy to read
  • Comfortable moto saddle
  • Battery lifts out to charge indoors
  • Hydraulic brakes stop with confidence

Drawbacks

  • Weight stated two ways
  • Battery stated two ways
  • Tire size stated two ways
  • No rear suspension
  • Fixed seat makes pedaling awkward for tall riders
Verdict

A fun moped-style cruiser with real range, but awkward to pedal

Social score

5.7 out of 10
RedditBrand-level4 out of 10
  • r/ebikes: a CTI 3 owner of 14 months liked the value but faulted slow answers on parts and chargers (2025)
  • r/ebikes buyers weigh Gotrax e-bikes as budget picks with mixed views on the company (Oct 2024)
Google7 out of 10

ElectricBikeReview (manufacturer testing fees stated) got 31 mi throttle-only, 7th of 22 moped-style bikes, and liked the colour display (Apr 2026)|Electric Bike Report (fees stated) weighed it at 77.6 lb and stopped in 20 ft 6 in; found pedaling cramped (May 2026)

YouTubeNot scored

The YouTube pool is blank: the Gotrax e-bike videos found repeat written reviews counted under Google or do not state how the unit was obtained (Oct 2026).

AmazonBrand-level6 out of 10

Gotrax's own Amazon store sells e-bikes, though none of the twelve rows was found there; its R1 folding listing averages 4.2 stars from 619 ratings (Oct 2026)

User reviewsNot scored

The retailer pool is blank: Walmart sells other Gotrax e-bikes, including the Ranger16 moped-style model, but not the Mustang, Best Buy, Lowe's and Dick's Sporting Goods list other Gotrax products or none, and Target, Costco, Sam's Club and Home Depot show no Gotrax listings (October 2026).

Trustpilot

On Trustpilot, gotrax.com showed 3.8 from 2,353 reviews, 56% five-star and 30% one-star, on a claimed page that asks customers to review (read October 2026).

Track record
  • The BBB rates GOTRAX of Carrollton F, not accredited, with 452 complaints in the last three years (October 2026).
  • CPSC and Health Canada searches for Gotrax scooters, e-bikes and their batteries found no recall or warning naming them (October 2026).
Not countedExcluded

Not counted in any pool: Gotrax's own site ratings and Q&A and anything syndicated from them, its YouTube channels and Facebook pages, and its influencer program.

Specs

  • TypeMoped-Style
  • E-Bike ClassClass 3
  • Battery601-800 Wh
  • MotorHub
  • Top Speed21-28 mph
  • Claimed RangeOver 80 mi
  • Weight71-85 lb
  • Max Rider Load251-300 lb
  • BrakesHydraulic disc
  • SuspensionFront
  • FoldingDoes not fold
  • CertificationsUL 2849 listed
  • Warranty2 Years

At a glance

  • LG battery cells
  • Shimano 7-speed
  • Rider height 5'4" to 6'2"
  • Gotrax is a brand of GOLABS, INC., a privately held company at 2201 Luna Rd, Carrollton, Texas, named on the Gotrax manuals.
  • Gotrax says it started with hoverboards in Texas in 2017.
  • The company's range runs from kids' kick scooters and hoverboards to dual-motor scooters, e-bikes, dirt bikes and golf carts.
  • The scooters and e-bikes are sold on gotrax.com, through a Gotrax brand store on Amazon and, by the company's own account, at Walmart, Target, Best Buy, Kohl's and Academy.
  • Best Buy sells several Gotrax scooters and e-bikes directly, Walmart carries most of the range through the brand's own GOTRAX store, and Dick's lists a few scooters, while Costco, Sam's Club and Home Depot showed no Gotrax rides and Lowe's only Gotrax golf carts (October 2026).

The Gotrax Mustang is a moped-style e-bike with a fixed moto saddle, 4 in fat tires and a removable 48 V, 15 Ah LG battery of 720 Wh driving a 750 W motor rated at 90 Nm with a torque sensor and a thumb throttle.

It has Tektro hydraulic disc brakes, a front suspension fork, a Shimano 7-speed drivetrain, a full-colour display and an IPX4 rating. The maker lists it at 76.6 lb in its spec table and 68 lb in its detailed specs; the manual gives a 264 lb maximum load.

The manual ships it at 20 mph with the assisted limit settable to 40 km/h; the product page claims 25 mph assisted, 20 mph on throttle and up to 86 miles. The dimensions are 72 x 24 x 42 in, for riders 5 ft 4 in to 6 ft 2 in.

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