Heybike Mars 3.0 Full-Suspension Folding Electric Bike

SVT Score, Mid

Versus
6.4
SVT SCORESRead review

A full-suspension folding fat-tire e-bike with a 95 Nm motor, a torque sensor, hydraulic brakes and a full commuter kit, but heavy to fold.

$1,099

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SKU: HB1Mars3USOG1A Category: Brand:

Usability

6.4 out of 10
  • Rear: Horst-link rear suspension, not counted on the folding tier
  • Load: 440 lb total payload; rack rated 100 lb
  • IP: manual and FAQ say IPX5; feature panel says IP65
  • Searched: UL Certipedia Intertek SGS TÜV SÜD CPSC Health Canada
  • Record: UL Product iQ, UL 2271 (BBCA, Batteries for Use in Light Electric Vehicles - Component), (guest view shows no model), Heybike INC
  • Record: UL Product iQ, UL 2849 (QGNS, Electrical Systems for E-Bikes), (holder file; guest view shows no model), Galaxy Mobility Inc
Better on verificationHeybike Ranger 3.0 Pro e-bike$1,399Scores 6.0
  • List: $1,099.00 at heybike.com
  • Pack: Mars 3.0 combo (two bikes) $2,198.00

Fully loaded folder, but heavy to carry

  • What it is: a full-suspension folding fat-tire e-bike with a full commuter kit
  • The trade-off: cushioned and well equipped, but heavy to fold and carry
  • Look elsewhere for: a light folder for trains and stairs

Strengths

  • Plush full suspension for a folder
  • Strong hill climbing
  • Complete lighting with turn signals
  • Keyless card and app locking
  • Rack and fenders come fitted

Drawbacks

  • Heavy to fold and lift
  • Short stock seatpost for tall riders
  • Ghost pedaling at high assist speeds
  • Unlocked speeds exceed class limits

Social score

5.7 out of 10
Reddit6 out of 10
Liked
  • strong motor
  • fast
Complaints
  • heavy to lift
  • ghost pedaling above 22 mph
Read the full summary

r/ebikes: a Mars 3.0 owner calls it fast with a strong motor, but heavy to lift and prone to ghost pedaling above 22 mph (Nov 2025)

Google7 out of 10
Liked
  • hill climbing
  • torque sensor feel
  • full lighting kit
Complaints
  • heavy to carry
  • short seatpost
Read the full summary

Ebike Escape (affiliate links, stated) averaged over 14 mph on a throttle-only hill climb and reached about 32 mph unlocked (Sep 2025)|The same test found it heavy to carry and the stock seatpost short for a 33 in inseam (Sep 2025)

YouTubeNot scored

The YouTube pool is blank: the tester videos found for these models are featured on Heybike’s own product pages, and none read states how its unit was obtained (October 2026).

AmazonProduct-line4 out of 10

A Heybike brand-store Amazon listing titled Mars 2.0 that also sells the Mars 3.0 shows 3.7 stars on 9 ratings, 17% one-star (Oct 2026)

User reviewsNot scored

The retailer pool is blank: no Heybike listing found at Walmart, Best Buy, Target, Costco, Dick’s, REI, Home Depot or Lowe’s shows ten readable native reviews of one model (October 2026).

Reviews

Trustpilot shows 4.1 stars on 1,782 reviews, 73% five-star and 15% one-star, on a claimed page that invites customers to review (October 2026).

Track record
  • The BBB rates Heybike, Inc. F and does not accredit it, with 75 complaints closed in the last three years (October 2026).
  • A second BBB listing, for HeyBike in Ontario, California, is also rated F with 51 complaints in three years (October 2026).
  • CPSC and Health Canada searches for Heybike e-bikes and batteries found no recall or warning (October 2026).
Not countedExcluded
  • Not counted in any pool: Heybike’s own store reviews, its YouTube channels, Facebook pages and groups, dealer pages, and affiliate or ambassador content.
  • The retailer pool is blank: the Mars 3.0 listing at Walmart, sold by Heybike Direct, shows one rating and no written reviews, and no other listed retailer carries it (October 2026).
Brand-level

4.1 on Trustpilot, sold Direct, on Amazon and at Walmart

Specs

  • TypeFolding
  • E-Bike ClassClass 1-3 selectable
  • Battery601-800 Wh
  • MotorHub
  • Top Speed21-28 mph
  • Claimed Range61-80 mi
  • Weight56-70 lb
  • Max Rider LoadOver 400 lb
  • BrakesHydraulic disc
  • SuspensionFull
  • FoldingFolds
  • CertificationsUL 2271 pack listed
  • Warranty2 Years

At a glance

  • NFC card start
  • Horst-link rear end
  • Shimano Altus 8-speed
  • Heybike, Inc. is based in San Francisco, California.
  • Heybike names no parent company on heybike.com, and Tracxn lists it as a California company led by its co-founders.
  • Heybike e-bikes are sold in the US by Heybike, Inc., which issues the brand’s US warranty.
  • Heybike sells its folding fat-tire, moped-style, mid-drive and commuter e-bikes on its own US store at heybike.com, through a Heybike brand store on Amazon, at Best Buy and through dealers.
  • Heybike sells on Walmart as its own marketplace seller, Heybike Direct.

The Heybike Mars 3.0 is a full-suspension folding fat-tire e-bike with a 750 W rear hub motor (1,400 W peak) rated 95 Nm of torque and a 624 Wh removable battery, with a torque sensor and a Shimano Altus 8-speed drivetrain.

It has hydraulic disc brakes with 180 x 2.0 mm rotors, a 65 mm coil fork with hydraulic lockout, a Horst-link rear suspension and 20 x 4.0 in puncture-protection tires.

A colour TFT display with NFC card start, a PIN and app lock, a half-twist throttle, a headlight with horn, a brake taillight with turn signals, fenders and a 100 lb rear rack come fitted. The manual lists 70 lb, a 440 lb total payload, 28 mph, 65 miles on PAS 1 and IPX5, while the store page also calls it IP65.

It is sold in Vivid Orange, Stormy Blue and Nightrider Black at the same price. A two-bike Mars 3.0 combo lists at $2,198.00.

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