Jetson Universe Folding Electric Cruiser Bike

  • Class 2
  • Up to 400 Wh
  • 26-40 mi claimed
  • Up to 250 lb max load

SVT Score, Lower

Versus
3.7
SVT SCORESRead review

A folding 20-inch step-over cruiser on magnesium wheels with a removable 374 Wh battery, IPX5 and a rear rack, at 52.3 lb.

$1,500

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SKU: JUNVRS-BLK Category: Brand:

Usability

3.7 out of 10
  • Display: spec table says LED, page text says LCD
  • Searched: UL Certipedia Intertek SGS TÜV SÜD CPSC Health Canada
  • Record: UL Product iQ, UL 2849 (QGNS), (none on the public page) - guest searches 'JUNVRS' and 'JUNVRS-BLK' return QGNS.E538551, but its public profile page does not list Universe or JUNVRS, TruRide Tech LLC
Better on verificationRide1Up Portola 02 Lite Folding E-BikeThe Portola 02 (Lite. $895Scores 6.0

Strengths

  • Frame folds in half for storage
  • Light to lift for a folding cruiser
  • Stated IPX5 splash rating
  • Seven gears for gentle hills
  • Battery lifts out and locks with a key

Drawbacks

  • Small battery for longer rides
  • No suspension fork
  • Basic cable disc brakes
  • Rider weight limit is modest
  • Only one year on battery and motor
Verdict

A light folding cruiser for flat rides, held back by a small battery

Social score

4.0 out of 10
RedditBrand-level2 out of 10
  • r/ebikes: a 200-mile owner review of a Jetson Bolt Pro calls it a terrible e-bike (Apr 2024)
  • r/ebikes: a warning thread on the Bolt Pro cites poor repairability and customer support (Oct 2024)
  • r/ebikes: an owner says Jetson offers no replacement wheels and told them to source one locally (Apr 2025)
GoogleBrand-level5 out of 10

Consumer Reports (buys its units) tested the Jetson Haze folding e-bike and calls it overall a good choice (Dec 2022)|Consumer Reports tested the Jetson Adventure and notes cable-pull disc brakes that work less well than hydraulic ones (Nov 2021)

YouTubeNot scored

The YouTube pool is blank: the independent Jetson videos found test the Warren and OTG Elite, which carry their own cells (October 2026).

AmazonBrand-level5 out of 10
  • Jetson's official Amazon store: the Jetson Bolt Electric Bike averages 4.0 stars from 1,867 ratings (Oct 2026)
  • The store's Bolt Pro family listing averages 3.9 stars from 92 ratings (Oct 2026)
User reviewsNot scored

The retailer pool is blank: none of Walmart, Best Buy, Target, Costco, Dick's, REI, Home Depot or Lowe's lists the Universe (October 2026).

Reviews
  • On Trustpilot, ridejetson.com holds a 4.5 TrustScore from 188 reviews, 85% of them five-star and 10% one-star (October 2026).
  • The Trustpilot page is claimed and shows no recent history of inviting reviews (October 2026).
Track record
  • BBB lists the brand under its earlier entity, Jetson Electric Bike LLC of Brooklyn, New York, as Not Rated and not accredited, with 69 complaints in three years (October 2026).
  • CPSC and Health Canada list no recall of a Jetson electric bike (searched October 2026).
  • In March 2023 the CPSC recalled about 53,000 42-volt Jetson Rogue hoverboards for a battery fire hazard after two deaths.
  • In June 2023 the CPSC recalled about 15,300 Jetson Nova and Star children's kick scooters for a fall hazard, a recall Health Canada also issued.
Not countedExcluded

Not counted in any pool: the ratings and Q&A on the brand's own site, its YouTube channel and Facebook pages, the r/Jetson_Electric subreddit where the brand's account replies, and videos made on units Jetson sent.

Specs

  • TypeFolding
  • E-Bike ClassClass 2
  • BatteryUp to 400 Wh
  • MotorHub
  • Top SpeedUp to 20 mph
  • Claimed Range26-40 mi
  • Weight41-55 lb
  • Max Rider LoadUp to 250 lb
  • BrakesMechanical disc
  • SuspensionNone
  • FoldingFolds
  • CertificationsClaimed only
  • Warranty1 Year

At a glance

  • Magnesium wheels
  • Spring-loaded saddle
  • Handlebar folds down

A USPTO assignment recorded in May 2024 transferred the JETSON trademark filings to Jetstream Brands LLC of New Castle, Delaware.

  • Jetson sells its electric bikes in the US through its own store at ridejetson.com, which ships from US West Coast warehouses to the contiguous US.
  • The store's terms and privacy policy name TruRide Tech LLC d/b/a Jetson, PO Box 461, Jersey City, New Jersey, as its operator.
  • Its store sells adult e-bikes from compact 14-inch commuters to folding 20-inch cruisers and fat-tire bikes.
  • Jetson also runs an official Amazon store, which lists its Bolt and Axle X lines and accessories.
  • US big-box retailers carry the range as well.
  • Walmart sells only the J5 among Jetson e-bikes as the seller, and none of the eight major US retailers sells the OTG Elite, Shadow, Venture, Universe or Warren as the seller (October 2026).

The Jetson Universe is a step-over electric cruiser whose aluminum frame folds in half, with a removable 36 V, 10.4 Ah lithium-ion battery (36 V × 10.4 Ah = 374 Wh) and a 350 W hub motor; torque is not published.

It has front and rear disc brakes, no suspension fork, a spring-loaded saddle, 20 in magnesium wheels and a 7-speed Shimano drivetrain. It weighs 52.3 lb and carries a 250 lb total limit, with 25 lb on the rack, for riders 14 and older.

Three speed modes cap the throttle and pedal assist at 11, 15 and 20 mph, and Jetson claims up to 37 miles on pedal assist and 20 on the throttle. It comes with a headlight, a rear light, an LED screen, a stated IPX5 rating, a keyed battery lock and a RackIt rear rack; the handlebar also folds and the pedals tuck away.

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