Heybike Hybrid Long-Range Commuter Electric Bike

SVT Score, Mid

Versus
6.3
SVT SCORESRead review

A long-range commuter with an 864 Wh battery, hydraulic brakes, a 100 mm fork, turn signals and a fitted rack, at the heavy end of the commuter tier.

$1,699

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SKU: HB1HybridUSBK1A Category: Brand:

Usability

6.3 out of 10
  • Range: Heybike claims up to 100 miles on PAS 1 with a 155 lb rider
  • Not counted: removable battery not stated by Heybike
  • Searched: UL Certipedia Intertek SGS TÜV SÜD CPSC Health Canada
  • Record: UL Product iQ, UL 2271 (BBCA, Batteries for Use in Light Electric Vehicles - Component), (guest view shows no model), Heybike INC
  • Record: UL Product iQ, UL 2849 (QGNS, Electrical Systems for E-Bikes), (holder file; guest view shows no model), Galaxy Mobility Inc
Better on verificationAventon Level 4 REC Commuter EbikeUL certifies this model to UL 2849 under certificate UL-US-2557601-3. $1,999Scores 6.0
  • List: $1,699.00 at heybike.com

Huge range, but heavy for a commuter

  • What it is: a long-range commuter with hydraulic brakes, a fork and a fitted rack
  • The trade-off: a very large battery, but heavy to carry
  • Not checked: whether the battery is removable
  • Look elsewhere for: carrying the bike up stairs

Strengths

  • Very long range per charge
  • Strong hydraulic braking
  • Turn signals and lights fitted
  • High total payload rating
  • Switchable torque or cadence assist

Drawbacks

  • Heavy to lift and carry
  • Battery removal not documented by Heybike
  • Tires not sold as puncture-resistant

Social score

5.3 out of 10
RedditBrand-level3 out of 10

r/ebikes owners in a Heybike feedback thread report slow email support, $200 to $300 shipping charges for warranty parts and delivery delays (Jul 2024)|Other owners in the same thread report trouble-free bikes and quick free parts (Jul 2024)

Google7 out of 10
Liked
  • long range
  • comfortable ride
  • easy customization
Read the full summary

Plugged In Golf (earns commission on sales, stated) called the Hybrid fun and refined and praised its range and easy settings (Sep 2026)

YouTubeNot scored

The YouTube pool is blank: the tester videos found for these models are featured on Heybike’s own product pages, and none read states how its unit was obtained (October 2026).

AmazonBrand-level6 out of 10

Heybike brand-store listings on Amazon show 4.4 stars on 342 ratings for the Cityscape 2.0, 4.5 on 12 for the Ranger 3.0 Pro and 3.7 on 9 for a Mars 2.0/3.0 listing (Oct 2026)

User reviewsNot scored

The retailer pool is blank: no Heybike listing found at Walmart, Best Buy, Target, Costco, Dick’s, REI, Home Depot or Lowe’s shows ten readable native reviews of one model (October 2026).

Reviews

Trustpilot shows 4.1 stars on 1,782 reviews, 73% five-star and 15% one-star, on a claimed page that invites customers to review (October 2026).

Track record
  • The BBB rates Heybike, Inc. F and does not accredit it, with 75 complaints closed in the last three years (October 2026).
  • A second BBB listing, for HeyBike in Ontario, California, is also rated F with 51 complaints in three years (October 2026).
  • CPSC and Health Canada searches for Heybike e-bikes and batteries found no recall or warning (October 2026).
Not countedExcluded
  • Not counted in any pool: Heybike’s own store reviews, its YouTube channels, Facebook pages and groups, dealer pages, and affiliate or ambassador content.
  • The retailer pool is blank: no Hybrid listing was found at Walmart, Best Buy, Target, Costco, Dick’s, REI, Home Depot or Lowe’s (October 2026).
Brand-level

4.1 on Trustpilot, sold Direct, on Amazon and at Walmart

Specs

  • TypeCommuter
  • E-Bike ClassClass 1-3 selectable
  • Battery801-1,000 Wh
  • MotorHub
  • Top Speed21-28 mph
  • Claimed RangeOver 80 mi
  • Weight56-70 lb
  • Max Rider LoadOver 400 lb
  • BrakesHydraulic disc
  • SuspensionFront
  • FoldingDoes not fold
  • CertificationsUL 2271 pack listed
  • Warranty2 Years

At a glance

  • Kenda 27.5 x 2.4 in
  • USB-C port on display
  • Charger 54.6 V, 3 A
  • Heybike, Inc. is based in San Francisco, California.
  • Heybike names no parent company on heybike.com, and Tracxn lists it as a California company led by its co-founders.
  • Heybike e-bikes are sold in the US by Heybike, Inc., which issues the brand’s US warranty.
  • Heybike sells its folding fat-tire, moped-style, mid-drive and commuter e-bikes on its own US store at heybike.com, through a Heybike brand store on Amazon, at Best Buy and through dealers.
  • Heybike sells on Walmart as its own marketplace seller, Heybike Direct.

The Heybike Hybrid is a commuter e-bike with a 750 W rear hub motor (1,200 W peak) rated 75 Nm of torque and an 864 Wh battery on a 48 V system. It has Tektro hydraulic disc brakes with 180 mm rotors, a 100 mm hydraulic suspension fork, Kenda 27.5 x 2.4 in tires and a switchable torque and cadence sensor.

A colour LCD, the Heybike app, a throttle, a headlight with horn, a taillight with brake light and turn signals, fenders and a 60 lb rear rack come fitted, and the manual rates it IPX5. The manual lists 69 lb, a 440 lb total payload and 28 mph, and Heybike claims up to 100 miles on PAS 1 with a 155 lb rider.

It is sold in Onyx Black, Ruby Red and Emerald Green at the same price.

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