HairMaxLumina 272 Laser Helmet

5.7
Usability5.7Social5.6

18th of 30 we've scored in Laser Hair Growth Caps & Helmets

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5.7
SVT SCORESRead review

272-laser cordless helmet, 7 minutes a session; the one filing it is listed under describes a 180-diode helmet.

$1,999

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SKU: KA272KYDEUSXX00 Category: Brand:

Usability

Usability

Usability Score
272 Lasers, Seven Minutes, Filed As A 180-Diode Helmet

The Lumina is HairMax's cordless helmet: 272 lasers at 655 nm and under 5 mW each, a stated Class 3R, in a 1.2-pound shell that runs a 7-minute session three days a week. HairMax sells it as FDA cleared, but the FDA registration lists it only under K213025, a clearance Kam Yuen Plastic Products holds for a 180-diode helmet at 650 nm with 25-minute sessions, so it scores 2 on verification. HairMax publishes a total output of 1,360 mW, and no measurement of it has been published. At $1,999 it is $200 more than the PowerFlex 272 cap, which carries the same laser count and session length and traces to a clearance that describes it. Its warranty is 1 year, and the 6-month guarantee on hairmax.com keeps a 20 percent fee and return shipping. It went on sale in September 2025 and has no rated Amazon listing or retailer file of its own yet, so the social pools below read the PowerFlex 272.

PROS
  • 272 lasers at 655 nm, Class 3R and under 5 mW stated
  • 7-minute session that switches itself off, 3 days a week
  • Cordless helmet, 1.2 lb in the manual
  • Size-adjustment pads, fits heads up to 24.5 inches
CONS
  • The one filing it is listed under, K213025, describes a 180-diode helmet
  • $1,999, $200 above the PowerFlex 272 with the same laser count
  • 1-year warranty
  • Guarantee refunds keep a 20 percent fee, hairmax.com purchases only
  • Wavelength given as 650 nm and 655 nm on the same page

The HairMax Lumina is a cordless laser helmet with 272 diodes, which HairMax states run at 655 nm and under 5 mW each as Class 3R laser products. A session runs 7 minutes, three days a week, and the helmet switches itself off at the end of it; size-adjustment pads set the fit, which HairMax gives as up to 24.5 inches around. HairMax's manual gives 543 grams and a 1-year warranty, and hairmax.com adds a 6-month money-back guarantee less a 20 percent fee.

Social Scores

Social Scores

Social Score
Brand-level

HairMax holds 4.4 from 424 Trustpilot reviews on hairmax.com (TrustScore shown as 4.5), split 68 percent five-star against 17 percent one-star, with 103 posted in the last 12 months, all organic; the profile has been claimed since October 2018, the company has no recent record of inviting reviews, and it replies to 92 percent of negative reviews, typically within a week. Most recent five-star entries praise named support staff, while the 2025-2026 one-star reviews center on a cap power pack that failed twice in 14 months, the 20 percent fee on guarantee returns, order delays with no updates, and an international order held at customs. The hairmax.co.uk profile is unclaimed, with one 2021 one-star review. BBB carries two HairMax entities: Lexington International, LLC, the original company, now flagged out of business and unrated, with 4 complaints in three years about caps and combs failing out of warranty and wrong replacement cords; and Hairmax International, LLC, formed in 2024 when the brand was acquired, rated A and accredited since July 2026, with 2 resolved complaints. SmartCustomer (formerly Sitejabber) lists hairmax.com with 3 reviews from 2014 and 2018, two of them about unrelated products, and ConsumerAffairs carries no HairMax page. hairmax.com runs its own Bazaarvoice review widget and advertises "Average 4.6 Rating | 12,928 Reviews", compiled from its own site, Amazon, retailers and Google, figures no pool counts.

Additional information

Specification: HairMax Lumina 272 Laser Helmet

Red Light Therapy Specifications
Device Type

Hair helmet

Wavelengths

Red (620-680 nm)

Irradiance Claimed

Not published

Irradiance Measured

Not measured

FDA Status

Registered or listed only

Safety Listing

IEC 60825 class stated

Power Source

Battery

Session Length

5-10 min

General Specifications
Warranty

1 Year

Dimensions

10.5 x 7.6 x 5 in

Weight

1.2 lb

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