Gotrax MX1 Mid-Drive Electric Bike

  • Class 3
  • 601-800 Wh
  • Over 80 mi claimed
  • 251-300 lb max load

SVT Score, Lower

Versus
4.1
SVT SCORESRead review

A mid-drive commuter with a removable 653 Wh battery, a torque sensor, hydraulic brakes and a rear rack.

$1,699

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SKU: GT-MX1500ST-BLA Category: Brand:

Usability

4.1 out of 10

Strengths

  • Mid-drive feels natural on climbs
  • Torque sensor matches pedal effort
  • Rear rack comes fitted
  • Battery lifts out to charge indoors
  • Hydraulic brakes stop with confidence

Drawbacks

  • Heavy to carry up stairs
  • Torque figure not published
  • No turn signals
  • Lights not listed on the product page
Verdict

A long-range mid-drive commuter, but heavy and pricier than the rest

Social score

5.3 out of 10
RedditBrand-level4 out of 10
  • r/ebikes: a CTI 3 owner of 14 months liked the value but faulted slow answers on parts and chargers (2025)
  • r/ebikes buyers weigh Gotrax e-bikes as budget picks with mixed views on the company (Oct 2024)
Google6 out of 10

RiderGuide (affiliate links; measures but does not always buy) called the MX1 an affordable mid-drive commuter and found the maker's claims pretty accurate (May 2024)

YouTubeNot scored

The YouTube pool is blank: the Gotrax e-bike videos found repeat written reviews counted under Google or do not state how the unit was obtained (Oct 2026).

AmazonBrand-level6 out of 10

Gotrax's own Amazon store sells e-bikes, though none of the twelve rows was found there; its R1 folding listing averages 4.2 stars from 619 ratings (Oct 2026)

User reviewsNot scored

The retailer pool is blank: none of the retailers read lists the MX1; Best Buy, Walmart, Costco, Sam's Club, Home Depot, Lowe's and Dick's were read; Target's site was behind a bot check (October 2026).

Trustpilot

On Trustpilot, gotrax.com showed 3.8 from 2,353 reviews, 56% five-star and 30% one-star, on a claimed page that asks customers to review (read October 2026).

Track record
  • The BBB rates GOTRAX of Carrollton F, not accredited, with 452 complaints in the last three years (October 2026).
  • CPSC and Health Canada searches for Gotrax scooters, e-bikes and their batteries found no recall or warning naming them (October 2026).
Not countedExcluded

Not counted in any pool: Gotrax's own site ratings and Q&A and anything syndicated from them, its YouTube channels and Facebook pages, and its influencer program.

Specs

  • TypeCommuter
  • E-Bike ClassClass 3
  • Battery601-800 Wh
  • MotorMid-drive
  • Top Speed21-28 mph
  • Claimed RangeOver 80 mi
  • Weight56-70 lb
  • Max Rider Load251-300 lb
  • BrakesHydraulic disc
  • SuspensionFront
  • FoldingDoes not fold
  • CertificationsClaimed only
  • Warranty2 Years

At a glance

  • Step-through frame
  • 27.5 in wheels
  • Charger 2 A
  • Gotrax is a brand of GOLABS, INC., a privately held company at 2201 Luna Rd, Carrollton, Texas, named on the Gotrax manuals.
  • Gotrax says it started with hoverboards in Texas in 2017.
  • The company's range runs from kids' kick scooters and hoverboards to dual-motor scooters, e-bikes, dirt bikes and golf carts.
  • The scooters and e-bikes are sold on gotrax.com, through a Gotrax brand store on Amazon and, by the company's own account, at Walmart, Target, Best Buy, Kohl's and Academy.
  • Best Buy sells several Gotrax scooters and e-bikes directly, Walmart carries most of the range through the brand's own GOTRAX store, and Dick's lists a few scooters, while Costco, Sam's Club and Home Depot showed no Gotrax rides and Lowe's only Gotrax golf carts (October 2026).

The Gotrax MX1 is a step-through mid-drive e-bike with a removable 48 V, 13.6 Ah battery of 653 Wh and a 500 W mid-drive motor with a torque sensor, five assist levels and a thumb throttle. It has hydraulic brakes, adjustable front suspension, 27.5 in pneumatic tires, a rear cargo rack and an LCD display.

The maker lists it at 65 lb with a 264 lb total weight limit. The maker claims 28 mph and up to 82 miles of range. The charger is 54.6 V, 2.0 A.

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