2nd of 8 we've scored in Electric Scooters

2nd of 8 in Scooters

Segway Max G2 Commuter Electric Scooter

401-600 Wh
41-60 mi claimed
251-300 lb max load
21-28 mph

SVT Score, Upper

Usability5.9/10Social7.5/10The SVT Score is placed on its category's range

Versus

SVT SCORESRead review

A long-range folding commuter with a 551 Wh battery, suspension at both ends, a built-in charger, turn signals and traction control.

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SKU: AA.05.15.01.0002 Category: Electric Scooters Brand: Segway

Usability

5.9 out of 10

Battery6551 Wh (36 V, 15.3 Ah) on the commuter ladder

Motor6450 W nominal rear hub

Peak: 1,000 W claimed, not scored

Ride Hardware8front drum and rear electronic brake, suspension front and rear, 10-inch tubeless tires, traction control

Weight453.5 lb

Features8one-step fold, lights, turn signals, Apple Find My, display, IPX5

Verification6TÜV Rheinland UL 2272 certificates CU 72405258 and CU 72239389 name the Max G2 (051501U)

Searched: Certipedia UL Intertek SGS TÜV SÜD CPSC Health Canada
Record: TÜV Rheinland Certipedia, ANSI/CAN/UL 2272:2016, 051501A 051501U 051501E, Ninebot
Record: TÜV Rheinland Certipedia, ANSI/CAN/UL 2272:2016 R2.19, 051502A, 051501U, 051501E, Ninebot

Warranty & Support1six months on the battery, one year on the motor

Conflict: store page shows a two-year limited warranty; the Max G2 agreement gives the motor one year and the battery six months

Price

Kit: password lock $29.99, mirror $19.99, phone holder $29.99

Strengths

Long range for the price
Very comfortable on rough pavement
Turn signals and a loud horn
Traction control helps on wet roads
Built-in charger needs only a cable

Drawbacks

Heavy to carry far
Battery covered for only half a year
Drum brake feels basic
Top speed needs an app setting

Verdict

A comfortable long-range commuter, but heavy with a short warranty

Social score

7.5 out of 10

RedditNot scored

The Reddit pool is blank: the r/ElectricScooters and r/ebikes threads found discuss other single models, and none reviews Segway's range as a whole (October 2026).

Google8 out of 10

Liked

range
ride comfort

Complaints

portability

Read the full summary

TechGearLab (buys its units) measured 34.4 mi of range and 21.4 mph and scored ride comfort 9.8 of 10 but portability 3.5 (Sep 2026)

YouTubeNot scored

The YouTube pool is blank: the tester videos found repeat a written review already counted or do not say how the unit was obtained (October 2026).

AmazonProduct-line7 out of 10

Segway's own Amazon listing shared by the MAX G3 Plus, G3 and G2 shows 4.2 stars from 526 ratings, 70% five-star and 13% one-star (Oct 2026)

User reviewsNot scored

Best Buy sells six of these scooter models as the seller, and no major US retailer was found selling the e-bikes (October 2026).

Trustpilot

On Trustpilot, www.segway.com holds 1.3 from 851 reviews, 18% five-star and 75% one-star (October 2026).
That Trustpilot page is claimed, does not invite reviews and has not replied to negative ones (October 2026).

Track record

BBB rates Segway, Inc. F, not accredited, with 85 complaints in three years (October 2026).
A search of CPSC and Health Canada recalls found none naming a current Segway scooter or e-bike model (October 2026).
On November 21, 2024, the CPSC announced a recall of about 1,400 P100 scooters whose front forks can break.
On March 20, 2025, the CPSC announced a recall of about 220,000 Max G30P and Max G30LP scooters whose folding mechanism can fail.

Not countedExcluded

Not counted in any pool: Segway's own store reviews and Q&A, its YouTube channels and Facebook pages, posts by Segway staff, dealer pages, and affiliate or creator programs.
The retailer pool is blank: Best Buy sells the Max G2 itself, and every one of its reviews read (400 of 832, newest first) carries Best Buy's Incentivized badge, so no native unflagged review remains (October 2026).

Specs

TypeCommuter
E-Bike ClassNot applicable
Battery401-600 Wh
MotorSingle motor
Top Speed21-28 mph
Claimed Range41-60 mi
Weight41-55 lb
Max Rider Load251-300 lb
BrakesDrum
SuspensionFull
FoldingFolds
CertificationsUL 2272 listed
Warranty6 Months

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At a glance

Charges in about 5 hours
Footboard 180 mm wide
Valve stem extension in box

Company

Segway electric scooters and e-bikes are sold in the US by Segway Inc., the US company of Segway-Ninebot.
Segway-Ninebot formed in April 2015 when Beijing-based Ninebot acquired Segway Inc. of Bedford, New Hampshire.
The scooters are made by Ninebot (Changzhou) Tech Co., Ltd. in China.

Where it sells

Segway sells its scooters on store.segway.com and in its own Amazon brand store.
Its e-bikes are ordered online and picked up from Segway dealers.
Alongside its rideables, Segway sells self-balancing scooters, go-karts and power stations.

Description

The Segway Max G2 (Ninebot KickScooter Max G2, model 051501U) is a folding commuter scooter with a 36 V, 15.3 Ah battery of 551 Wh and a 450 W rear-wheel-drive hub motor (1,000 W peak).

It has a front drum brake and a rear electronic brake, front hydraulic and rear dual-spring suspension and 10-inch self-sealing tubeless tires. It weighs 53.5 lb and is rated for a 265 lb rider. It ships at 20 mph and reaches 22 mph through the app; Segway claims 43 miles theoretical range and 25 miles at 22 mph.

It is rated IPX5, has a built-in charger, turn signals, traction control, a horn, an app alarm and Apple Find My. Bundle options include a password lock ($29.99), a mirror ($19.99) and a phone holder ($29.99).