7th of 8 we've scored in Electric Scooters

7th of 8 in Scooters

Segway E3 Pro Commuter Electric Scooter

Up to 400 Wh
26-40 mi claimed
251-300 lb max load
Up to 20 mph

SVT Score, Lower

Usability5.7/10Social6.3/10The SVT Score is placed on its category's range

Versus

SVT SCORESRead review

A folding commuter scooter with a 368 Wh battery, suspension at both ends, turn signals and Apple Find My, light enough to carry.

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SKU: AA.05.19.02.0002 Category: Electric Scooters Brand: Segway

Usability

5.7 out of 10

Battery3368 Wh (36 V, 10.2 Ah) on the commuter ladder

Better on batterySegway ZT3 ProThe ZT3 Pro carries a 597 Wh battery. $999.99Scores 7.0

Motor5400 W nominal rear hub

Peak: 800 W claimed, not scored

Better on motorSegway ZT3 ProRear hub motor is rated 650 W nominal. $999.99Scores 10.0

Ride Hardware7front drum and rear electronic brake, elastomer suspension front and rear, 10-inch tubeless tires

Weight640.1 lb

Features9one-step fold, lights, turn signals, Apple Find My, display, IPX5, cruise mode

Verification6TÜV Rheinland UL 2272 certificate CU 72500747 names the E3 Pro, model 051902U

Searched: Certipedia UL Intertek SGS TÜV SÜD CPSC Health Canada
Record: TÜV Rheinland Certipedia, ANSI/CAN/UL 2272:2024, 051902U, 051902A, 051902E, 051902D, Ninebot

Warranty & Support3one year on the battery, two years on the motor

Conflict: store page shows a two-year limited warranty; the E3 agreement gives the battery one year

Better on warranty & supportSegway F3The store gives two years on the scooter. $849.99Scores 5.0

Price

Kit: password lock bundle $29.99

Strengths

Light enough to carry up stairs
Turn signals and a brake light built in
Apple Find My helps track a stolen scooter
Tubeless tires resist flats
Suspension at both ends smooths small bumps

Drawbacks

Drum brake feels basic at full speed
Struggles on steep hills
Battery covered for half as long as the motor
Real range falls well short of the claim

Verdict

A comfortable short-hop commuter, but it struggles on steep hills

Social score

6.3 out of 10

Reddit8 out of 10

Liked

easy to carry
hill commute
fun to ride

Complaints

bulky on a bus

Read the full summary

r/ElectricScooters: a 220 lb commuter on a 2.5-mile route says he adores it, it climbs his hills and is easy to carry upstairs, though a little big for the bus (Nov 2025)

Google5 out of 10

Complaints

short real range
stalled on steep hill

Read the full summary

ERideHero (measures; unit source not stated, affiliate links) recorded 17.2 mi of regular-riding range and a stall on its 17% hill test (Sep 2025)

YouTubeNot scored

The YouTube pool is blank: the tester videos found repeat a written review already counted or do not say how the unit was obtained (October 2026).

AmazonProduct-line6 out of 10

Segway's own Amazon listing shared by the E2 Plus II, E2 Pro and E3 Pro shows 4.1 stars from 327 ratings (Oct 2026)

User reviewsNot scored

Best Buy sells six of these scooter models as the seller, and no major US retailer was found selling the e-bikes (October 2026).

Trustpilot

On Trustpilot, www.segway.com holds 1.3 from 851 reviews, 18% five-star and 75% one-star (October 2026).
That Trustpilot page is claimed, does not invite reviews and has not replied to negative ones (October 2026).

Track record

BBB rates Segway, Inc. F, not accredited, with 85 complaints in three years (October 2026).
A search of CPSC and Health Canada recalls found none naming a current Segway scooter or e-bike model (October 2026).
On November 21, 2024, the CPSC announced a recall of about 1,400 P100 scooters whose front forks can break.
On March 20, 2025, the CPSC announced a recall of about 220,000 Max G30P and Max G30LP scooters whose folding mechanism can fail.

Not countedExcluded

Not counted in any pool: Segway's own store reviews and Q&A, its YouTube channels and Facebook pages, posts by Segway staff, dealer pages, and affiliate or creator programs.
The retailer pool is blank: Best Buy sells the E3 Pro itself, and every one of its reviews read (81 of 81, newest first) carries Best Buy's Incentivized badge, so no native unflagged review remains (October 2026).

Specs

TypeCommuter
E-Bike ClassNot applicable
BatteryUp to 400 Wh
MotorSingle motor
Top SpeedUp to 20 mph
Claimed Range26-40 mi
Weight41-55 lb
Max Rider Load251-300 lb
BrakesDrum
SuspensionFull
FoldingFolds
CertificationsUL 2272 listed
Warranty1 Year

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At a glance

Charges in about 7 hours
256-colour deck lighting
Max slope 18 percent

Company

Segway electric scooters and e-bikes are sold in the US by Segway Inc., the US company of Segway-Ninebot.
Segway-Ninebot formed in April 2015 when Beijing-based Ninebot acquired Segway Inc. of Bedford, New Hampshire.
The scooters are made by Ninebot (Changzhou) Tech Co., Ltd. in China.

Where it sells

Segway sells its scooters on store.segway.com and in its own Amazon brand store.
Its e-bikes are ordered online and picked up from Segway dealers.
Alongside its rideables, Segway sells self-balancing scooters, go-karts and power stations.

Description

The Segway E3 Pro (model 051902U) is a folding commuter scooter with a 36 V, 10.2 Ah battery of 368 Wh and a 400 W rear hub motor (800 W peak). It has a front drum brake and a rear electronic brake, front and rear elastomer suspension and 10-inch tubeless tires. It weighs 40.1 lb and is rated for a 265 lb rider.

Segway claims 20 mph and up to 34 miles in ECO mode, 25 miles in DRIVE and 17.5 miles in SPORT, each at the mode's top speed with a 165 lb rider. It is rated IPX5, has turn signals, a brake light, 256-colour deck lights, cruise mode and Apple Find My. In the box are the charger, a 3-in-1 Allen wrench and spare screws.

A password lock sells as a bundle option for $29.99.