Gotrax GMAX Ultra Commuter Electric Scooter

12th of 31 we've scored in Electric Scooters

12th of 31 in Scooters

Gotrax GMAX Ultra Commuter Electric Scooter

601-800 Wh
41-60 mi claimed
Up to 250 lb max load
Up to 20 mph

SVT Score, Mid

Usability5.7/10Social6.0/10The SVT Score is placed on its category's range

Versus

SVT SCORESRead review

A folding commuter with a long-range LG-cell battery and cruise control, but no suspension and a low rider weight limit.

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SKU: GT-GMAXULTRA-BLACK-500W-NEW Category: Electric Scooters Brand: Gotrax

Usability

5.7 out of 10

Battery7630 Wh (36 V, 17.5 Ah) on the commuter scooter ladder

Motor7500 W nominal rear hub

Ride Hardware4rear disc and front electronic brake, no suspension, 10-inch pneumatic tires

Better on ride hardwareSegway ZT3 ProDisc brakes front. $999.99Scores 9.0

Weight546 lb

Load: store 220 lb, Consumer Reports lists 264 lb

Features6one-step fold, lights, display, cruise control

Lock: code lock on the display, not an app lock

Verification6UL Product iQ FKIS.E497683 (OEM Zhejiang Taotao) lists G MAX ULTRA under UL 2272

Searched: UL Certipedia Intertek SGS TÜV SÜD CPSC Health Canada
Record: UL Product iQ, ANSI/CAN/UL 2272, G MAX ULTRA, ZHEJIANG TAOTAO VEHICLES CO., LTD

Warranty & Support5two years on battery and rear motor (price paid $499 or more)

Strengths

Long claimed range for a commuter
LG battery cells
Cruise control eases long rides
Folds in one step
Two-year warranty on the main parts

Drawbacks

No suspension
Low rider weight limit
Owners report flat tires
Rider limit stated two ways
Rear disc is the only friction brake

Verdict

A long-range commuter for lighter riders, but a harsh ride

Social score

6.0 out of 10

Reddit6 out of 10

Liked

battery holds capacity
reliability

Complaints

flat tires
cracked rear fender
cruise control

Read the full summary

r/ElectricScooters: an owner of a year reports no major problem and battery capacity unchanged, but three flats, a rear fender cracked at its screw and an intrusive cruise control (Dec 2023)

GoogleBrand-level6 out of 10

RiderGuide and Electric Scooter Guide (affiliate links and codes) have tested 21 Gotrax products and name the GX Zero the value pick and the GX3 the flagship (Jul 2026)|Brand-level. TechGearLab (bought units) kept the G4 as a Top Pick after repurchasing it (Dec 2024)

YouTubeBrand-level6 out of 10

Cars Made Simple (unit sent by Gotrax, stated) found the GX1 a good first dual-motor scooter with about 20 miles of real range (Nov 2024)|Brand-level. The Thoughtful Woodworker (Amazon affiliate links) found the A7 seated scooter quick and comfortable (Jul 2025)

AmazonBrand-level6 out of 10

Gotrax scooter listings on Amazon: GXL V2 4.3 from 3.4K ratings, Eclipse Ultra 4.2 from 1,904 with 13% one-star, A5 seated 4.5 from 663 (Oct 2026)

User reviewsNot scored

The retailer pool is blank: Best Buy's 37 reviews all carry its Incentivized badge, Dick's lists it with no reviews, and Walmart lists only the standard GMAX; Best Buy, Walmart, Costco, Sam's Club, Home Depot, Lowe's and Dick's were read; Target's site was behind a bot check (October 2026).

Trustpilot

On Trustpilot, gotrax.com showed 3.8 from 2,353 reviews, 56% five-star and 30% one-star, on a claimed page that asks customers to review (read October 2026).

Track record

The BBB rates GOTRAX of Carrollton F, not accredited, with 452 complaints in the last three years (October 2026).
CPSC and Health Canada searches for Gotrax scooters, e-bikes and their batteries found no recall or warning naming them (October 2026).

Not countedExcluded

Not counted in any pool: Gotrax's own site ratings and Q&A and anything syndicated from them, its YouTube channels and Facebook pages, and its influencer program.

Specs

TypeCommuter
E-Bike ClassNot applicable
Battery601-800 Wh
MotorSingle motor
Top SpeedUp to 20 mph
Claimed Range41-60 mi
Weight41-55 lb
Max Rider LoadUp to 250 lb
BrakesMechanical disc
SuspensionNone
FoldingFolds
CertificationsUL 2272 listed
Warranty2 Years

Show 7 moreShow fewer

Not checked: The Consumer Reports score, behind a paywall

At a glance

Default lock code 000
Two speed gears
Charger 42 V 3 A

Company

Gotrax is a brand of GOLABS, INC., a privately held company at 2201 Luna Rd, Carrollton, Texas, named on the Gotrax manuals.
Gotrax says it started with hoverboards in Texas in 2017.
The company's range runs from kids' kick scooters and hoverboards to dual-motor scooters, e-bikes, dirt bikes and golf carts.

Where it sells

The scooters and e-bikes are sold on gotrax.com, through a Gotrax brand store on Amazon and, by the company's own account, at Walmart, Target, Best Buy, Kohl's and Academy.
Best Buy sells several Gotrax scooters and e-bikes directly, Walmart carries most of the range through the brand's own GOTRAX store, and Dick's lists a few scooters, while Costco, Sam's Club and Home Depot showed no Gotrax rides and Lowe's only Gotrax golf carts (October 2026).

Description

The Gotrax GMAX Ultra is a folding commuter scooter with a 36 V, 17.5 Ah LG-cell battery of 630 Wh and a 500 W rear hub motor. It has an electronic front brake and a rear disc brake, no suspension and 10-inch pneumatic tires on an A6061 aluminum frame. It weighs 46 lb and the store rates it for a 220 lb rider.

The maker claims 20 mph and up to 45 miles of range, with 15.5 and 20 mph gears, cruise control, a code lock and a brake-flashing tail light. The charger is rated 42 V, 3 A.